Windows 10: Please help me diagnose the constant BSODs on my laptop

Justin Leong · Feb 1, 2023

Hello from Penang! I am here to ask for some help and guidance in trying to figure out what on Earth is causing the constant blue screens on my Illegear Tongfang laptop. I've had issues for quite a while now, and have tried a lot of fixes to no avail. My latest attempt is a full reinstall of Windows 11 to a new SSD, and so far I have only installed Chocolatey, Google Chrome and Steam, as well as installing all the available updates through Windows Update. Although stability is better, I am still seeing some of the same blue screens as before. I suspect that I am facing a software issue rathe

:)

Dyan Rey · Feb 1, 2023

KernelBase.dll is broken constant BSOD's constant game crashing.

Hi Darry,

User Profile corruption is one of the possible reasons why you are experiencing constant BSOD's on your computer. You mentioned that you ran the
System File Checker (SFC) tool, but is still getting a stop code. To further troubleshoot the issue, we suggest that you create a new User Profile and check if the issue persists.

To create a user profile, follow these steps:

Go to Settings. Click Accounts.

Select Family & other people.

Select the Add someone else to this PC tab.

Name the user as Test.

Leave the password field blank.

Hit Next.

Sign in as Test user.

You may also check this link
to fix BSOD errors. Choose the situation when you experienced the problem and follow the troubleshooting steps.

mbmeadows · Feb 1, 2023

Constant script errors and slow loading pages in 10 internet explorer 11

I have done the steps listed above. They have not helped and I am still getting constant script errors, along with slow loading pages. Are there any other suggestions?

teamsaxon · Feb 1, 2023

Help needed for periodic BSODs on MSI laptop

Yes, please run memtest86 twice in succession for a total of 8 passes.

Your WHEA_UNCORRECTABLE_ERROR is telling you it is an unknown hardware problem. The fact that no dump is written suggests it could be related to the drive. I would also run a full range of disk tests. Start with HDtune.

Diagnostics Test [/i] HDD TEST
*Arrow Run HDTune to

check the health,

scan for errors, no quick scan but full scan

run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

the health,

the error scan,

the benchmark incl. following

transfer rate,

access time,

burst rate,

cpu usage.

Click to expand...

I believe I ran this hard drive scan yesterday and nothing out of the ordinary showed up in the benchmark, no bad sectors.. I will test it again and post the results. I will also post the results of memtest, I left it while I went to work so hopefully it has not booted to Windows while I was out

- - - Updated - - -

I have completed the tests

First pass of memtest86

Second pass

And the results from HDTune which for some reason does not show the health of the OS drive