Windows 10: please help me , i have video_tdr_failure

hello , the past 5 days my laptop started to get ''video_tdr_failure'' after i play a video game for a couple of mins , i used to play it with no problems for hours , now i can only play it for couple of mins then my game will crash and my leptop will restart with the video_tdr_failure message. i tried to update my drivers , tried older drivers but nothing worked , i even restarted my laptop to factory settings and downloaded the latest drivers and when i tried to play video games i had the same problem , thisis my minidump fille

https://1drv.ms/u/s!Ajo87vX83VJAjzlX7nph4GwiBj1u


i hope any of you can help me

:)

 

VIDEO_TDR_FAILURE and 0x80070091

Since you're having issues accessing your PC settings, there are troubleshooting steps that may help you resolve your concern.

We suggest that you check and follow the steps made by Prabhavathi Patil on this
link. Other community members found this helpful. You can also check other
suggestions on the link on how to resolve the error code 0x80070091 and VIDEO_TDR_FAILURE problem.

If the issue still persists, don't hesitate to inform us and we'll be happy to further assist you.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

BSOD VIDEO_TDR_FAILURE (nvlddmkm.sys) please help

Hi Tyler,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you fixing the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  Have you installed the latest drivers available for Windows 10?
  

This happens most often when playing graphic intensive games or when playing high quality videos. It can also happen with any process that uses a large amount of graphic resources, such as when editing or creating videos.
Let’s try simple steps and check if this in resolving the issue. Follow the below steps provided.

Step 1.

I would suggest you to update the Display driver from Device Manager manually and check if this helps. Follow the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Display Adaptor”.
  
• 
  Right click on the driver device and select
  update.
  
• 
  Once update is done, restart the computer.
  

If the issue still persist, try the below step:

Step 2:

Go to the computer manufacturer’s website and search for the latest Windows 10 drivers available for all the devices on the computer and then install them by following the instructions given in the website. And let us know the statues.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.