Windows 10: Please help me with bitlocker recovery loop, I’m at my wits end...

Hey guys, pretty much I was stuck in the surface uefi loop thing and help the power button for a while which brought me to bitlcoker recovery. Im trying to log on to find the key or whatever with my phone but I can’t for some reason. Does anyone know a workaround? Right now I basically have a 4 lb brick and I need it to work for school. To clarify this is a surface boom and windows 10. Thanks.

submitted by /u/iwannabe19c
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:)

 

BitLocker permanent loop

Hi Laura,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you connected to Domain?
  
• 
  Are you using Windows 10 pro?
  

I suggest you to follow the steps given in the article below and check if it helps.

BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device - TechNet Articles - United States (English) - TechNet Wiki



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Keep looping the Bitlocker recovery mode

Hi Cheung,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it is, when the device doesn't work in the way it should. For us to isolate the issue and to assist you better, we'd like to ask you a few questions.

1. Are you getting any error code or error message after entering the key?

2. Are you aware of any changes made on the computer prior to this issue?

I'd suggest you to refer this article on
BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device and check if it helps.

If the issue persists, I'd suggest you to post your query in the
TechNet forums, where we have a team of experts who are well equipped to answer your query. Issues regarding encryption and BitLocker are best addressed here.

Regards,

Naveen M

Microsoft Community - Moderator

 

Bitlocker Recovery Loop termination

Hi Usman420,

The concern that you're having about the Bitlocker Recovery is best suited for the IT Pro users in
TechNet. We have found some threads related to it, we suggest checking this
link for more information. If the suggestion did not work
for you, you can post your own query on it.

Regards.