Windows 10: Please help! My surface go has become a brick.

Discus and support Please help! My surface go has become a brick. in Windows 10 Support to solve the problem; Hello all! I was trying to decrypt my bit-locked C drive but the process went wrong. Now I cannot log into my windows. Worse still, the Windows... Discussion in 'Windows 10 Support' started by terence, Nov 21, 2019.

  1. terence Win User

    Please help! My surface go has become a brick.


    Hello all! I was trying to decrypt my bit-locked C drive but the process went wrong. Now I cannot log into my windows. Worse still, the Windows installation media does not work either - my computer can be booted into the USB drive but it is stuck on a blank blue screen.

    My Macrium Reflect recovery disk, which normally works, does not show the windows that allow me to recover a previous backup. I can use the command prompt tool that comes with the MR recovery disk, and I have formatted my C Drive. But there is a problem with my D drive, which is on a partition on the same SSD, and when I type the "D:" in the command prompt it just stops here.

    Please help. Thank you.

    I use Windows 10.

    :)
     
    terence, Nov 21, 2019
    #1
  2. YOU
    You Win User

    Advice required - Post Upgrade - Suspect Pro 2 is Bricked


    Before try that, have tried resetting the UEFI options?

    To reset the Surface Pro to the default UEFI settings, follow these steps:


    • Press the Power button and the Volume Up button at same time while are starting the Surface Pro device.
    • Set Trusted Platform Module (TPM) to enabled.
    • Set Secure Boot Control to enabled.
    • Press Install Default Secure Boot keys.
    • Press Exit setup, and then save the changes.
     
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Nov 21, 2019
    #3
  4. Please help! My surface go has become a brick.

    help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Nov 21, 2019
    #4
Thema:

Please help! My surface go has become a brick.

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