Windows 10: Please Help! No option for 1920x1080 resolution on my laptop

Discus and support Please Help! No option for 1920x1080 resolution on my laptop in Windows 10 Graphic Cards to solve the problem; @slincendice Will post sir, as soon as get back home. Thanks @alphanumeric @AlnoldLayne Im trying to download eRecovery in Acer site, but... Discussion in 'Windows 10 Graphic Cards' started by Popeng, Aug 5, 2017.

  1. Popeng Win User

    Please Help! No option for 1920x1080 resolution on my laptop


    @slincendice

    Will post sir, as soon as get back home.
    Thanks

    @alphanumeric
    @AlnoldLayne

    Im trying to download eRecovery in Acer site, but when i put my SNID or SN, its mentioned that there is no available for my device.. still im trying, maybe its by region in Acer Site.
     
    Popeng, Aug 10, 2017
    #31

  2. There is a link to Download our serial number detection utility: see if that works.
     
    MeAndMyComputer, Aug 10, 2017
    #32
  3. Hello Popeng

    On Download Drivers and Manuals | Acer Official Site
    It reminded me of an Acer computer I worked on once and entering the known Serial# or the SNID didn’t help. However, when I had the system scan for the that information (I don’t recall if both items were detected or just one of them) I copied and pasted the reported number to where it belonged and it worked. Please try the link to Download your serial number detection utility: see if that works.

    Please Help! No option for 1920x1080 resolution on my laptop [​IMG]


    Trying to find the user and/or service manuals for your exact model Acer E5-575G-54MF is more than a challenge. How new is the computer? Have you tried Acer’s community or Acer’s customer service? I don’t see why you shouldn’t be able to acquire the manuals for a computer you own and use from them. I wonder if you might have Acer manuals available to you in an Acer directory or a dashboard on your computer. I’d like to believe troubleshooting display settings and issues should be available to you.

    You mention are trying to download eRecovery in Acer site
    I found Run Acer eRecovery Management on ACER PC Restore to factory settings. I don’t know if it will help you but check it out.

    Good luck
     
    MeAndMyComputer, Aug 15, 2017
    #33
  4. rasz20 Win User

    Please Help! No option for 1920x1080 resolution on my laptop

    I also discovered my display had automatically moved to a different resolution. After hours of searching threads with NO help I had clearly learned that the Windows update that had just been applied changed everything in the driver. I went to right click start>device manager>display adapters>ATI Radeon 3000 and opened the application. I clicked the "driver" tab and "roll back the driver". Within 10 seconds the display was back to 1980 x 1080.
    Hope that helps someone. All the Tech's that recommended re-downloading the drivers and jumping through hoops - what a waste. this was easy.
     
    rasz20, Nov 23, 2017
    #34
  5. rasz20 Win User
    I also discovered my display had automatically moved to a different resolution. After hours of searching threads with NO help I had clearly learned that the Windows update that had just been applied changed everything in the driver. I went to right click start>device manager>display adapters>ATI Radeon 3000 and opened the application. I clicked the "driver" tab and "roll back the driver". Within 10 seconds the display was back to 1980 x 1080.
    Hope that helps someone. All the Tech's that recommended re-downloading the drivers and jumping through hoops - what a waste. this was easy.
     
    rasz20, Apr 5, 2018
    #35
Thema:

Please Help! No option for 1920x1080 resolution on my laptop

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