Windows 10: Please help with Memory Dump analysis

Discus and support Please help with Memory Dump analysis in Windows 10 Gaming to solve the problem; Computer:Razer Blade 15 Advanced 2022RZ09-0421PEF3-R3U1I am using Windows 10 cause of specific software but faced this BSOD on Win 11 too.Getting... Discussion in 'Windows 10 Gaming' started by robomaxis, Aug 18, 2024.

  1. robomaxis Win User

    Please help with Memory Dump analysis


    Computer:Razer Blade 15 Advanced 2022RZ09-0421PEF3-R3U1I am using Windows 10 cause of specific software but faced this BSOD on Win 11 too.Getting random BSOD from time to time.Written full memory dump last time.Installed WinDBG and tried to analyze dump.Please help to determine results looks like CPU fault?LAstBSOD.txt OneDrive linkShort version:BUGCHECK_CODE: 101BUGCHECK_P1: aBUGCHECK_P2: 0BUGCHECK_P3: ffffa681dc300180BUGCHECK_P4: 12FILE_IN_CAB: MEMORY.DMPFAULTING_THREAD: ffff93822212d0c0FAULTING_PROCESSOR: 12PROCESS_NAME: esrv.exeBLACKBOXBSD: 1

    :)
     
    robomaxis, Aug 18, 2024
    #1
  2. BostjanVi Win User

    Analysis of crash dump failed

    Hello,

    I've been getting frequent system crashes ("blue screen"), and I'm trying to determine the cause. The latest crash has produced a dump, and I tried to use a Microsoft tool to analyse it; but apparently the analysis failed. Can someone help me discover the
    reason?

    Appreciate any help.

    link to result of dump analysis:

    Dropbox - File Deleted - Simplify your life

    Regards,

    BV
     
    BostjanVi, Aug 18, 2024
    #2
  3. Ryan Fra Win User
    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Aug 18, 2024
    #3
  4. Please help with Memory Dump analysis

    BSOD dump analysis request

    Hi,

    Thank you for posting your query in Microsoft Community.

    I can understand how frustrating it could be when things go unusual.

    I will certainly help you.

    Please provide us the following details:


    • Have you made any changes to the computer prior to this issue?

    • When exactly you get these errors?
    A blue screen error (also called a stop error) can occur if a problem causes your PC to shut down or restart unexpectedly.

    The BAD_POOL_HEADER bug check has a value of 0x00000019.

    The issue occurs because the Hdaudio.sys driver tries to process the audio information when the uninitialized internal firmware memory within the video card is set in a certain manner. The result is internal pool corruption.

    As we are analyzing the dump files, let us try the following steps as a workaround and check if it makes any difference.

    Step 1: Initially, I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well. If it does not appear in safe mode with Networking place the computer in clean
    boot state to identify the culprit program running in the background creating this error.

    Safe Mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

    Refer the article below:

    Start your PC in safe mode in Windows 10

    http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

    Step 2: Let us follow the steps suggested in the following article and check if it helps in resolving the issue.

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope it helps.

    Let us know the status, we are glad to assist you further.
     
    Abdul_Malik, Aug 18, 2024
    #4
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Please help with Memory Dump analysis

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