Windows 10: Please insert a disk and cd drive not working

Hi ! My cd drive has stopped working. Whenever i insert a cd it says insert a disc and then shows help me choose a disk. I tried to rund diagnostics and it says everything is working fine. I have tried uninstalling drivers/device then reinstalling nothing is working. Even did registry changes but nothing seems to work. On Software checking I am seeing CDFS disabled and I am not able to rectify the problem. Did some changes and the drive started but again the problem came back. I want to know how to check if there is hardware issueSomething wrong with drive or optical lens not working or its a software issue. Microsoft site does not have any answers. Can somebody please advise what to do?


Thanx


Suresh

:)

 

I get the insert a disk message repeatedly in Windows 10

Hi,

You may follow the steps provided below and check if it helps to resolve the issue.

I suggest you to insert the disk into the drive and go to disk Management, then there change the drive letter to the DVD/CD drive.

• 
  Press Windows key + X.
  
• 
  Select Disk Management.
  
• 
  Click on Change the driver latter and path.
  

If the issue persist, go to device Manager, then right click on the DVD/CD driver and click uninstall the driver and restart pc, then PC will install the driver automatically which will remove this error.

• Press Windows key + X.
• Select Device manager.
• click on DVD/CD Rom driver.
• Right click on the DVD/CD rom driver and select driver tab.
• Click on uninstall.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Cannot burn songs to CD inserted already on to computer Error: insert a blank cd

Hi

In order to understand the issue in a better manner, please share the following details.

• 
  Are you trying to Burn Music on to the DVD inserted?
  
• 
  “Only 5 songs on the cd” is it a Read/ Write disk or a Normal disk (copy write CD)?
  

Let me inform you, if you have a Normal disk with 5songs burnt and saved you will not be able to Burn the new songs again. Until and unless the disk inserted is a Read/ Write CD.

Put an empty disk in the drive open my computer and double click on the CD inserted. And check for the status of the CD, if its CD/DVD-RW drive, if any files appear in explorer greyed out then delete them by clicking "Delete these temporary files".

I suggest you to follow the below steps to fix the issue.

Method 1: if you are trying to copy the songs to CD, follow the below steps.

If the CD is copy right protected. You will not be able to copy songs to the computer if the CD is copy right protected.

Also try to clear the burn list if any old list of songs available and try to copy again and see if it helps.

Method 2: Windows media player settings troubleshooter

Also try the Windows media player settings troubleshooter and see if it helps to resolve the issue.

• • • 
      Select settings in the drop down menu below search and type
      Troubleshooting.
      
    • 
      Click on Troubleshooting
      and select the view all option on the left pane.
      
    • 
      Click on Windows media player settings
      and follow the prompts.
      

Reference:

http://windows.microsoft.com/en-us/windows/burn-cd-dvd-media-player#1TC=windows-10

Burn CD's with windows 10

Hope this helps. If the issue persists, please do let us know and we would be happy to help you further.

Thank You.

 

CD/DVD drive says Please insert a disk. (Windows 10)

1. Internal drive

2. All disks elicit same problem - 'insert disk'

3. Acer Aspire 5551 - drive: HL-DT-ST DVDRAM GT30N

Driver in use: 10.0.14393.0 21/06/2006 MS

for you info:

1) Drive burns 100% ok (disc verify and scan perfect)

2) Drive reads data 100% ok (I can read data using an additional software, just not in file explorer)

3) I can NOT browse the contents of any disc from windows file explorer

Tried

Step 1: I suggest you to check if there is any yellow exclamation point on CD/DVD in Device Manager.

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand DVD/CD ROM drives, right click on the driver.
• Click on Properties and check the device status

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

• • 
    Right click on Start button and select Device Manager.
    
  • 
    Expand DVD/CD ROM drives, right click on the drivers and click on Update driver software.
    
  • 
    Restart the computer and check if the issue persists.
    

Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type Troubleshooting and select it.
• Click on view all option on the upper left corner of Troubleshooting window.
• Select the Hardware and Device options from the list.
• Click Next to run the Hardware and Device Troubleshooter

All tried of these solutions

https://support.microsoft.com/en-us/kb/314060

Whilst looking for an answer find thousands of people having the same problem!!!! And I assure you I'm not exaggerating.