Windows 10: PNY USB Drive won't mount ANY other brand will

A customer that I support recently bought a new Dell Laptop, Latitude, with Win 10/64 1803 currently installed. All drivers per Dell's Support sight and Windows are the most current.


This computer will not mount any drive from PNY whether 2.0 or 3.0 BUT will mount any other brand thumb drive 2.0 or 3.0 that I could locate and try. I tried 4 different PNY USB 2.0 & 3.0 drives and none would mount when plugged directly into the laptop. I updated Bios, chipset, drivers, any and all USB related drivers but nothing resolved the issue. Reformatted both a 2.0 and 3.0 PNY NTFS and FAT32, this did not resolve the problem.


Beyond the interesting fact that any other brand USB thumb drive I could find (Corsair and Sandisk) would mount. What's more interesting is that the PNY drives would mount on the laptop if it was connected to a dock and the thumb drive plugged into the dock NOT the laptop. ???



Is Microsoft and/or Dell fighting with PNY??



Any suggestions to attempt to resolve? Anything I missed trying?

:)

 

PNY Debuts the Wave 3.0 USB Flash Drive

PNY Technologies has announced the launch of the Wave 3.0 USB flash drive, a must-have for users who want to store or share their photos, music, videos and documents while on the move.

Store and transfer images, music, documents and more up to 5x faster
Stylishly engineered with a sleek, retractable design, the PNY Wave 3.0 USB flash drive boasts super-fast read speeds of up to 80 MB/s and write speeds of up to 20 MB/s - that's 5 times faster than USB 2.0. Fully compatible with USB 2.0 devices, it's ready to plug and play with your existing gear.







The PNY Wave 3.0 with protective sliding cover is the perfect solution for safely storing, transferring, and sharing your valuable files, photos, videos, and more.

Benefits:

• USB 3.0 Flash Drive
• Read Speed: up to 80 MB/s
• Write speed: up to 20 MB/s
• Capless design
• 5x faster than USB 2.0
• Backwards compatible with USB 2.0

Availability and pricing:
PNY Wave 3.0 is available now from all registered PNY retailers in the UK at the following recommended retail prices:

• 16 GB - £19.99
• 32 GB - £29.99
• 64 GB - £59.99

 

PNY Launches LEGO USB Flash Drives in Partnership With the LEGO Group

PNY Technologies, Inc. ("PNY") today announced a new brand licensing partnership with LEGO Group to produce LEGO branded USB Flash Drives. This new line of USB Flash Drives will launch in multiple colors in both 8 GB and 16 GB options.

PNY's new branded LEGO USB Flash Drive was designed to appeal to LEGO toy enthusiasts of all ages. Designed in the shape of a traditional LEGO brick, this USB Flash Drive holds up to 16 GB of data to easily store, share, and transport media and files. Available in red, blue, and yellow options, the LEGO USB has a capless, sliding design and an included key fob for easy attachment to any key chain. Each USB Flash Drive also comes with an additional LEGO brick in either blue or red for building fun. Both the LEGO USB and the additional LEGO brick are compatible with all LEGO brick elements/pieces, so users can combine and make their own creation.









Specifications:

• Interface: USB 2.0
• Storage Capacities: 8 GB, 16 GB
• Weight: 0.02 LB
• Product Dimensions: 30 mm x 15 mm x 10 mm
• Warranty: One-year warranty

"LEGO is an iconic brand that reaches those of all ages and transcends borders all across the globe," said Myra Hines, senior product manager at PNY. "Our partnership with the LEGO Group allows us to offer not only our millions of consumers another unique USB Flash Drive, but LEGO fans worldwide can now also add something new to their collection. Featuring the traditional LEGO brick shape, this USB Flash Drive is a perfect combination of function and fun."

"We are pleased to see the LEGO USB stick being launched by our partner PNY. PNY has proven already during the product development phase to be strong partner ensuring that this iconic LEGO USB flash drive is offering a great LEGO experience for our fans," says Andrea Ryder, Head of Licensing The LEGO Group.

PNY offers a one-year warranty on the LEGO USB Flash Drive. LEGO USB Flash Drives are available now for purchase at select e-tailers, retailers, PNY.com, and through authorized PNY distribution partners.

 

PNY Launches Duo-Link OTG USB Flash Drive

PNY Technologies, Inc. ("PNY") today announced the launch of the Duo-Link OTG USB Flash Drive, available in both 16GB and 32GB capacities. The micro-sized, capless swing design of the Duo-Link OTG USB Flash Drive holds both a micro-USB connector and a USB connector that allows users to easily transfer media and files to and from an Android device and PC.

The On-The-Go USB Flash Drive connects to an Android mobile device and PC or laptop. The Micro-USB connector easily plugs into any Android device while the USB connector plugs directly into any available USB port. The built-in Micro-USB connector allows you to quickly transfer or store music, photos, movies, videos, files and more. Users can also play music or videos directly from the PNY Duo-Link OTG USB Flash Drive. The Duo-Link OTG USB Flash Drive was designed to free up space on an Android phone and/or save files from a PC or laptop onto the phone. The capless, all-in-one design is small enough to connect to an Android device for portable, OTG usage.





Specifications

• Interface: USB 2.0
• Storage Capacities: 16GB & 32GB
• Weight: 0.02LB
• Product Dimensions: 30mm x 10mm x 5mm
• Warranty: One-year warranty

PNY offers a one-year warranty on all USB Flash Drives, including the Duo-Link OTG. PNY Duo-Link OTG USB Flash Drives are available now for purchase at select e-tailers, retailers, PNY.com, and through authorized PNY distribution partners.