Windows 10: Poor audio quality from Bluetooth headphones

Hello, so here is my problem:


I am running Windows 10 64 bit and I have a set of Bose AE2 Soundlink wireless Bluetooth headphones. The audio works perfectly fine at first, but if I let it sit idle for, let's say, longer than a minute, the audio will be choppy; by this, I mean that when I attempt to play any sound through the headphones, the audio cuts out every second for about half a second continuously. It is the same length and pattern of choppiness every time this happens, and this happens constantly. I have to turn the headset on and off again and then it will return back to smooth audio, but I have to constantly be doing this (I work in medical transcription, so you can probably understand how frustrating this is, having to do this multiple times with every job). Has anyone had this problem or have any ideas on what is causing this?


Your help is greatly appreciated!



***Original title: Bluetooth headphones audio gets choppy after being left idle for any period of time.***

:)

 

Bluetooth headphones with integrated mic - Either selected as stereo headphones with good quality or headset with poor quality

Hi

Win10 64 bit

I have a pair of JVC SBT5 bluetooth headphones which have an integrated mic for mobile handsfree. I have a generic bluetooth 4.0 dongle connected and wish to use the headphones for gaming with push to talk.

The issue is that the headphones show up twice on the sound menu - once as SBT5 Stereo which plays back at high quality of 44.1kHz (where the microphone does not work and is not discoverable) and once as SBT5 Hands-Free which plays back at poor telephone
quality of 8kHz but the microphone works, however I don't want to be gaming with horrible fuzzy quality. Presumably this is setup with the assumption that this is for office use and the maximum that users would reasonably expect.

I have just reinstalled Win 10 and updated to most recent after system corruption. I have also installed latest BIOS and audio drivers for MB.

I have tried updating bluetooth drivers but most recent was already installed.

I want to use the headphones with high quality and mic enabled. Surely there must be a way in 2017 to have both. Any suggestions?

Thanks

 

bluetooth headphones


setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth quality poor


Can you open the Details tab and copy and paste the Hardware IDs values into a follow-up post? This will let us look for newer drivers/potential driver updates for you to try. Thanks and HTH,
--Ed--