Windows 10: poor internet connection after a software update

I have a rca cambio 10.1'' 2 in 1 tablet/pc. After one of the automatic updates in 2018 it wont connect to my home network unless i am about 5 feet from my router.

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No Internet Connectivity after Windows 10 update

Hi,

Sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• What is the exact model of the laptop?
• Which update caused this issue? Share the KB number.
• What are the troubleshooting steps you have tried to resolve the issue?
• Have you installed any third party security software?

I would like to suggest try the methods below and check if it helps.

Method 1: Connect your PC directly to the Ethernet cable and check if you are able to receive Internet connectivity. If you are still unable to connect to the internet proceed to the next step.

Method 2: Refer to the article Fix network connection issues provided in the link below for more troubleshooting steps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Hope this information helps.

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,
  

 

Internet connectivity problems

Hello Walrus,

There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

• Corrupted or incompatible drivers.
• Missing updates.
• Network connection settings.
• Hardware or software problems.
• Inappropriate distance from the router or obstruction.
• Interference with other devices.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the suggested steps in this article
to help you troubleshoot and resolve network connection issues in Windows 10.

We look forward to your response.

Regards.