Windows 10: portable device

Hi

Iam trying to sync my phone to the laptop i connect nothing happened

i looked no portable device found in device manager ?

Thank you

Timmy



:)

 

mozart wont register on portable devices

followed steps to troubleshoot error code c101002e,tried expand portable devices and my phone is not listed. Although zune does?

 

Portable device not recognized by device manager

Hello,





A corrupted driver, missing driver, and hardware issue are a few of the reasons why you are experiencing challenges connecting a device to your laptop. Before we proceed, we would like to confirm the following:

• You’re using the same Windows 10 build as your laptop.
• You’re connecting the portable device using the same cable cord.
• You’re using the same version of the driver on your desktop and laptop.

If the statements above are all correct, there's a possibility that it is hardware related. To further isolate your concern, we suggest that you try to connect the portable device using a different port on your laptop.



We are looking forward for the response.

 

Portable Devices in Device Manager

Yes, perfectly sate. If needed they will be reinstalled next time that usb is plugged in.