Windows 10: Portable hard drive and accessing files

I have located my portable hard drive on my laptop Windows 10, but I'm struggling to locate the files. I've tried the "hidden files" option but all I see is my hard drive icon.

Can anyone help me to view the files?

Thanks

:)

 

Toshiba Unveils Canvio Connect II Portable Hard Drive

Toshiba's Digital Products Division (DPD), a division of Toshiba America Information Systems, Inc., today announced the Canvio Connect II portable hard drive, a device that takes portable storage to the next level. Available with up to 3TB of storage capacity, remote access capabilities, local and cloud backup and the ability to share and stream content, the Canvio Connect II portable hard drive is an all-in-one portable storage solution.

The Canvio Connect II portable hard drive makes it simple to back up not just files and folders, but a complete system-or customize backups to your exact needs and specifications. Users can secure backups with user defined password protection, or cloud storage. With the ability to schedule backups to run automatically, the Canvio Connect II portable hard drive will take care of the rest.





Toshiba will offer portable storage with capacities up to 3TB, to accommodate ever-expanding content libraries. With a sleek, iconic design and a high gloss finish, the Canvio Connect II portable hard drive is available in five colors: black, white, blue, red and satin gold.

"Digital content creation has grown exponentially. The Canvio Connect II was created with this understanding in mind," said Maciek Brzeski, Vice President, Branded Storage, Toshiba America Information Systems, Inc., Digital Products Division. "With expanded storage capacity, sleek design and five vibrant color options, the Canvio Connect II takes portable hard drive storage to a new level."

Additional features include:

Store & Backup

• Store your files in a centralized place next to your PC or Mac
• Complete backup solution for protecting digital memories
• Files & folder backup & restore
• Full system backup & recovery
• Cloud-enabled backup
• Schedule backups to run automatically
• Secure backups with user defined password-protection

Access & Share

• Access and share content from your devices anywhere via the internet
• Upload and download content from your devices easily
• Share massive files and folders instantly from the PC and Canvio Connect II HDD
• Includes 10GB of free cloud storage for storing copies of your most important files

Mobility

• Access content remotely from mobile devices
• Back up content from mobile devices
• Pocket-sized, easy to carry

Pricing and Availability
The Toshiba Canvio Connect II will be available for purchase later this month in 500GB - $99.99 MSRP, 1TB - $119.99 MSRP and 2TB - $199.99 MSRP sizes at various retailers and on toshiba.com/us. A 3TB model will release later this year.

 

Folder contents disappear from portable hard drive

Hi

I am transferring files from a couple of computers (-all WIN 10, 1803 build) to a portable NTFS hard drive. I have regularly done this before, so its not new and I have not had issues.

But on 2 recent occasions, after a cut and paste from an internal computer hard drive, a duplicate folder has appeared in the hard portable drive, and the contents of the original folder on that portable hard drive have disappeared: the message is the "folder
is empty". However, when I right click and open "properties" of that original folder, the number of files and the data is definitely not zero and is comparable to all of the prior contents.

I have read up about NTFS folder/file ownership and permissions and have re-assigned both in case I had stuffed this up at another time (The files were coming from different 'owners'). But no help: I cannot access nor even list the missing files.

I have run anti-virus : no issues.

Any suggestions to recover these files would be much appreciated.

 

Portable hard drive and windows 10

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with connecting
portable hard drive in Windows 10.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• 
  Is the hard drive getting detected on the computer?
  
• 
  Do you face any issue while using other USB devices?
  

This issue could have occurred due to these reasons:

1. Missing Windows Update.

2. USB port is damaged.

3. Damaged hardware.

Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.

Method 2:

If the issue persists, I suggest you to install all the available Windows Updates and also latest chipset driver from the computer manufacturer website. You may also try connecting the hard drive to a different USB port.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.