Windows 10: portable hard drive to USB

I have a portable hard drive and I am using a USB sync and charge cable. It lights up and flashes but doesn't show in File Explorer. It shows in Devices and printers but can't access it. Tried each USB port and on 2 laptops. Any advice please

:)

 

Portable hard drive and windows 10

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with connecting
portable hard drive in Windows 10.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• 
  Is the hard drive getting detected on the computer?
  
• 
  Do you face any issue while using other USB devices?
  

This issue could have occurred due to these reasons:

1. Missing Windows Update.

2. USB port is damaged.

3. Damaged hardware.

Try the steps listed here:

Method 1:

I suggest you to run hardware troubleshooter and check if it helps.

a) Press Windows Key.

b) Type Troubleshooting in the search box and hit
Enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.

Method 2:

If the issue persists, I suggest you to install all the available Windows Updates and also latest chipset driver from the computer manufacturer website. You may also try connecting the hard drive to a different USB port.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Iomega Introduces eGo Portable Hard Drive

Iomega, an EMC company, and a global leader in data protection, today announced the worldwide availability of a new generation of the exciting Iomega eGo Portable Hard Drive, featuring new look USB 2.0-powered models with superior ruggedness and the broadest suite of bundled data protection software in the industry, and all backed with a three-year limited warranty. Available in four different colors and up to 500GB in capacity, the new Iomega eGo Portable Hard Drive is the ultimate embodiment of style and function in portable drives today.

"The new Iomega eGo Portable Hard Drives are the perfect companions for home users and professionals that want to take their files anywhere with the assurance of a superior rugged portable drive that has style to spare and a compact form with flair," said Jonathan Huberman, President of Iomega and the Consumer and Small Business Products Division of EMC. "After two very successful years with the previous model, the new eGo drive sports a compact, sleek new aluminum enclosure in eye-catching colors and comes complete with a suite of backup and anti-virus software to protect your data and your laptop, netbook or personal computer. Top it all off with the best drop spec in the industry and the new eGo drive is the portable hard drive this summer for dads and grads and everyone else."





A key element of the Iomega Protection Suite is McAfee VirusScan Plus, the market-leading anti-virus, anti-spyware software.

"In today's world of increasing attacks on consumers' data by the bad guys, it's as important to protect your external hard drive data as it is to protect your PC's local data," said Todd Gebhart, President, Consumer Products, McAfee, Inc. "Iomega is the first to recognize this fact and we're pleased to be partnering with them in this fight."

Cool Hardware with Superior Functionality
The new USB 2.0-powered eGo Portable Hard Drive comes in variety of colors and capacities: the bright Ruby Red model is available in 250GB, 320GB and 500GB capacities; the sparkling Silver model comes in 320GB; and the deep Midnight Blue model is available in 320GB. (Color and capacity combinations vary in international markets.)

Inside an anodized aluminum shell little more than a half-inch thick (16 mm) and weighing less than 7 ounces (200 grams) is a state-of-the-art 2.5-inch portable hard drive. Iomega's Drop Guard feature protects data on the new eGo drive from drops of up to 51 inches, or 40% above the industry average! The new 500GB Iomega eGo BlackBelt Portable Hard Drive USB 2.0, available in June, comes complete with a black eGo Power Grip Belt and Iomega's Drop Guard Xtreme, which provides unparalleled protection for the drive from drops of up to 7 feet (2.1 mm) – over twice the industry average!

All of the new USB 2.0 eGo Portable Hard Drives receive power from a laptop or computer's USB port so there's no power supply to carry around. And unlike other portable hard drives, the new USB 2.0 eGo Portable Hard Drives ship with a "Y" cable which gives users the flexibility to use two USB ports to power the drive, if needed. And with up to 500GB of capacity, the new eGo drive can store up to 2,000,000 photos, over 9,250 hours of music or 750 hours of video.

Most Powerful Software Package Bundle with a Portable Hard Drive Today
Bundled free of charge with the new USB-powered eGo Portable Hard Drives is the new Iomega Protection Suite, a one-stop portfolio of backup and anti-virus software giving users added protection for their photos, videos, music and other files.

The Iomega Protection Suite includes:

• McAfee VirusScan Plus: a free six-month subscription to this market-leading software that protects your PC with anti-virus, anti-spyware, 2-way firewall, and web security protection (PC only).
• Iomega QuikProtect: backup software for simple scheduled file-level backup of data to hard drives and network-attached storage devices (for Windows and Macintosh desktops and notebooks).
• EMC Retrospect Express or Express HD: backup all of your data plus applications and settings (for Windows and Macintosh desktops and notebooks).
• MozyHome Online Backup: Convenient online backup service with 2GB of online capacity for free (unlimited online storage for $4.95/month). MozyHome Online service allows you to restore your most important data from any computer with internet access, at any location in the world.

All of the software elements in the Iomega Protection Suite are accessible via easy download to new eGo Portable Hard Drive owners.

Compatibility
The new Iomega eGo Portable Hard Drive USB 2.0 models are compatible with Microsoft Windows 2000 Professional, Windows XP, and Windows Vista, and Mac OS X 10.4 or above. MozyHome software is available for Windows XP and Windows Vista, along with Mac OS X 10.4 and above. EMC Retrospect software is available for both Windows and Mac OS X operating systems.

New eGo Portable Hard Drive Accessories
Available for purchase at www.iomega.com are two new accessories for the new USB-powered eGo Portable Hard Drive: a durable black carry case, and the Iomega Power Grip Belt (like the one on the eGo BlackBelt Drive), available in black and translucent colors.

Pricing, Availability and Warranty

The Iomega eGo Portable Hard Drive USB 2.0 family of drives are available today, except for the new Iomega BlackBelt Portable Hard Drive 500GB USB 2.0, which will be available in June. The 250GB Ruby Red eGo model is priced at $84.99; the 320GB Ruby Red, Midnight Blue and Silver eGo models are $94.99; the 500GB Ruby Red is $134.99; and the 500GB BlackBelt eGo model is $139.99. (All pricing is U.S. suggested retail.) All of the new USB-powered eGo models include a 3-year limited warranty, and are available from online retailers, VARs, resellers and select retailers, as well as at www.iomega.com.

In June, Iomega will announce additional new eGo Portable Hard Drive models with multiple interface combination.

 

usb portable diskette drive

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you have Windows 10 and want to install USB portable diskette drive on the system.

I certainly understand your concern and will try my best to help you.

I would suggest you to refer to the following Microsoft Help article given below and check if that helps.

Install or remove a hard disk drive

http://windows.microsoft.com/en-us/windows/install-remove-hard-disk-drive#1TC=windows-7

Note: The above steps holds good for Windows 10 as well.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant