Windows 10: Portion of touchscreen not responding on Microsoft Surface Pro 4

Hello everyone,


I'm looking for a little bit of help please.


There is a vertical portion of the screen on my Microsoft Surface Pro 4 which is not responding to the touch or use of the Surface Pen. It is right down the middle of the screen, approximately 2 inches in width.


Would anyone be able to help me resolves this please?


Many thanks.


Marti

:)

 

Surface Book TouchScreen stop responding

Hi,



Welcome to Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I would suggest you to go to the below link and try the steps provide.

Surface touchscreen: Problems with touch

http://www.microsoft.com/surface/en...leshoot-the-surface-touchscreen?os=windows-10



Hope it helps. Keep posting us with the status we will be glad to help you.

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

What is the best power supply for Microsoft Surface Pro 4


I am wondering what is the best power supply to purchase for Microsoft Surface Pro 4 to carry around in case I need to recharge it.

The power supply that came with Microsoft Surface Pro 4 will be staying at home.

Thank you for all suggestions.