Windows 10: Possible Firefox Infection Issue

Discus and support Possible Firefox Infection Issue in AntiVirus, Firewalls and System Security to solve the problem; I just had the strangest thing happen. Firefox has been wanting to update for a while, (I have it set to manual), so I finally let it go to v49. Then... Discussion in 'AntiVirus, Firewalls and System Security' started by simrick, Nov 3, 2016.

  1. simrick Win User

    Possible Firefox Infection Issue


    I just had the strangest thing happen. Firefox has been wanting to update for a while, (I have it set to manual), so I finally let it go to v49. Then bam! - problems. Nothing will download, pages have scripting problems, some have difficulty loading, not responding errors - even the bookmarks would not export - all like an infection. Opera was working fine though.

    So I manually saved my profile, and manually updated to v50, thinking that v49 had bugs. Nope, same thing. So I uninstalled it completely. Ran ADWCleaner and it found a bunch of HKLM\SOFTWARE keys, which, when searched, are positive for something called TROJ_MULDROP.AC! WHAT? From a FF update? Everything was working fine until I updated FF, so it has to be.

    Amazing.......what a waste of an hour........*Mad


    :)
     
    simrick, Nov 3, 2016
    #1

  2. How to prevent client side program to periodically hang?

    Since we already performed all possible workaround and the issue is still there, our last possible option is to run an anti virus and scan for possible infection. If there is no virus infection scanned and the issue is still there, your option is to get
    in touch with the developer of your program.
     
    Lawrence Lib, Nov 3, 2016
    #2
  3. John Ado Win User
    Possible Trojan infection.

    Hi Deanne,

    It sounds like a scam. Although we'd like to know where it came from. If you saw this within your browser, and you're on your bank's website, it's alarming because it's supposed to be a secure site. You may contact your bank. If this warning came from your
    desktop, it's a possible malware. Run a full scan using Windows Defender or your antivirus software.

    Let us know how it goes.
     
    John Ado, Nov 3, 2016
    #3
  4. Barman58 Win User

    Possible Firefox Infection Issue

    Am running FF 49.02 - so at least three 49.n builds and have seen no issues - just running ADWcleaner to check but nothing from my AV or malwarebytes Pro *Confused
     
    Barman58, Nov 3, 2016
    #4
  5. Well poo. I have 49.02 also so gonna run it to check also. Dern it.
     
    COMPUTIAC Guest, Nov 3, 2016
    #5
  6. simrick Win User
    I'm back to 48.0, and now I'm getting notifications that 50 is available. ADWCleaner and JRT have given the all-clear; ESET NOD32 never even peeped; will run MBAM after Sohpos is finished, and maybe a FRST just to see if anything is lingering. Very strange...
    Love your sig Nigel!
     
    simrick, Nov 3, 2016
    #6
  7. Barman58 Win User
    My 49.02 is stating that I am Up to date - no V 50 here
     
    Barman58, Nov 3, 2016
    #7
  8. Possible Firefox Infection Issue

    Dang it, 26 ?

    ***** [ Registry ] *****

    Key Found: HKLM\SOFTWARE\Classes\CLSID\{1EFB6596-857C-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{DD9DA666-8594-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{8E3867A3-8586-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{BDD1F04B-858B-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE32-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE33-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE34-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE35-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE36-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE37-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE38-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE39-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE3A-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE3B-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE3C-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE3D-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE3E-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE3F-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE40-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE41-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C27CCE42-8596-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{C74190B6-8589-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{F08DF954-8592-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{35053A22-8589-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{66833FE6-8583-11D1-B16A-00C0F0283628}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{2C247F23-8591-11D1-B16A-00C0F0283628}
     
    COMPUTIAC Guest, Nov 3, 2016
    #8
  9. kado897 Win User
    I've just run AWCleaner too and got the same result but FF 49.02 seems stable.
     
    kado897, Nov 3, 2016
    #9
  10. Barman58 Win User
    I had some at least of those, there appears to be a debate at ToolsLib - False Postiive Registry entries - Forum "discussing the validity of these detections.

    I cleaned mine with ADWcleaner and have tested with a targeted malwareBytes pro registry scan and it gives all clear.

    Will run full system wide MalwareBytes Pro scan to be sure - will report back if anything "interesting" shows up
     
    Barman58, Nov 3, 2016
    #10
  11. Yes, I read that also. Went ahead and cleaned them any way.
    Ran a scan of MBAM Pro and came up clean, same with Hitman Pro.
     
    COMPUTIAC Guest, Nov 3, 2016
    #11
  12. simrick Win User
    simrick, Nov 3, 2016
    #12
  13. simrick Win User

    Possible Firefox Infection Issue

    Exactly what I got as well.
     
    simrick, Nov 3, 2016
    #13
  14. simrick Win User
    Sophos came up clean, Running MBAM now.

    ESET NOD32 came up clean too. And, I didn't see anything on the FRST scan report.
     
    simrick, Nov 3, 2016
    #14
  15. Dang, @simrick, that sucks!

    AFAIK, Fx installers directly from the Mozilla official source should always be safe.
    Mozilla Firefox Web Browser — Download Firefox in your language
    I assume the auto-updater ought to be safe, too.

    I've been on 49.x (via the manual, standalone, full installer) since a few days after it shipped, on all 3 boxes, with no problem. I suppose anything is possible, but there's been no spike in traffic at the mozillazine forum suggesting a widespread problem.
    And 49.x has been available for quite a while.

    Are you sure you didn't have a tab open somewhere else, or perhaps a "time bomb" from a trojan that made it onto the system undetected earlier? (IOW a coincidence with your Fx update?)

    What a PAIN!!
    Hope you get straightened out soon!

    MM
     
    MoxieMomma, Nov 3, 2016
    #15
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Possible Firefox Infection Issue

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