Windows 10: Possible NVIDIA Driver Freezing (With no NVIDIA card)

Can you follow the first three steps of this tutorial and upload a screenshot: Speccy - Advanced System Information Tool - Windows 7 Help Forums

I'd like to see your full system specs before we go any further. Thanks.

 

I am slightly confused on the warning about ' Windows key and office key'- Should I be hiding any of these?
Nevermind- I worked it out, uploading shortly.

 

As long as you're just on the "Summary" tab, then you don't have to worry about that as it won't show any of that in the screenshot.

 

Is this what you were looking for?
Or shall I upload the txt document (I have hidden the serial number as guide says)

 

Hmm...your motherboard says L6610G instead of X6610G.

Which one of these is your computer, left or right?

 

Well it's the top one for me.

 

Ah, ok. Yeah, your model is the L6610G. Here's the spec manual: http://static.acer.com/up/Resource/A...0PPT%201.4.pdf

Doesn't seem to be any AMD or Nvidia parts in there. The only available GPU driver is for Intel. http://www.acer.ae/ac/en/AE/content/...riton%20L6610G

 

That's very odd that I have Nvidia and AMD then- I do not remember installing them! And they have only seemed to have caused problems (or so we assume) now that i'm on Windows 10... Very interesting and odd...
What do you suggest I do? *Smile

 

Use the following to uninstall all traces of the Nvidia and AMD drivers: Display Driver Uninstaller (DDU) V15.5.1.0 Released. | WagnardMobile

 

Well, here's the link to the Acer driver page for your computer: http://www.acer.ae/ac/en/AE/content/...riton%20L6610G

Anything AMD or Nvidia related should be safe to get rid of, but make sure to back up anything important before you do, just in case.

All the official drivers can be found at the above link.

 

Thanks so much for the help! I think i'll leave uninstalling anything for another time- not to keen on working out how to back up tonight.

I am very glad to have joined these forums. Will be sure to let you know if any freezing happens again *Smile

Note: If anyone else reading this has anything to weigh in on how I even had Nvidia and AMD in the first place, be sure to comment please! *Smile