Windows 10: Possible Scam

I received a call in which my own phone number was displayed on my caller id screen, informing me that my IP address has been compromised by several entities. I was instructed to call Microsoft and to press a particular number on my phone key pad to connect with "Microsoft support". Is this a scam?

:)

 

Possible scam?

Hi Thomas,

I can understand the situation you are going through. To help you further, we need the following information.

• Which Microsoft website have you visited?
• What is the phone number that you have contacted?
• What is the make and model of the computer?

I suggest you to refer to the links for more information on possible scams.

Avoid scams that use the Microsoft name fraudulently

https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

HOW TO: Report the Microsoft phone scam

HOW TO: Report the Microsoft phone scam

@ bhringer, thank you for bringing this to our notice.

Please get back to us with the above information.

 

Possible virus or scam

As already mentioned:

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:
Beware of Phony Tech Support Scams

Normally you just close your browser:
https://blog.malwarebytes.com/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

How to Open Windows Task Manager

You might want to run a quick scan with your Anti-Virus program.

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

Suggestion to read:

• Scam Pop-Ups: What You Need to Know

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Possible scam?

Unfortunately the image which you included is not correctly displayed...
(Later EDIT: images are now correctly displayed)

But... Even without seeing your image it is clear that:

Yes, these fake alerts are well known so-called Tech support scams.

Suggestion to read the below post to learn how to deal with these Fake alerts, especially while using Edge...

• Is this a genuine Microsoft alert (page=1) (GreginMich December 5, 2017)

In addition you might also want to read these, IMO, interesting and enlightening articles and I'd also make sure to get a good advertisment blocker. I, personally, use uBlock Origin.:

• How to remove Tech Support Scam Popups in your Browser
• Tech Support Scams Information
• Beware of Phony Tech Support Scams
• https://www.microsoft.com/en-us/wdsi/threats/support-scams
  
• https://malwaretips.com/blogs/remove-tech-support-scam-popups/
  
• Avoiding technical support scams
  
• Tech Support Scams - Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

HTH,

Julia