Windows 10: possible scam

Discus and support possible scam in AntiVirus, Firewalls and System Security to solve the problem; I just changed my password. Soon thereafter I got a message informing me that my account will be closed if I don't call 1-828-357-7166 within 48 hours.... Discussion in 'AntiVirus, Firewalls and System Security' started by PCmanager2009, Oct 18, 2019.

  1. possible scam


    I just changed my password. Soon thereafter I got a message informing me that my account will be closed if I don't call 1-828-357-7166 within 48 hours. I suspect that someone is trying to scam me. Am I correct??

    :)
     
    PCmanager2009, Oct 18, 2019
    #1
  2. Sharief K Win User

    Possible scam?

    Hi Thomas,

    I can understand the situation you are going through. To help you further, we need the following information.

    • Which Microsoft website have you visited?
    • What is the phone number that you have contacted?
    • What is the make and model of the computer?

    I suggest you to refer to the links for more information on possible scams.

    Avoid scams that use the Microsoft name fraudulently

    https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

    HOW TO: Report the Microsoft phone scam

    HOW TO: Report the Microsoft phone scam - Microsoft Security

    @ bhringer, thank you for bringing this to our notice.

    Please get back to us with the above information.
     
    Sharief K, Oct 18, 2019
    #2
  3. Smeed Win User
    Smeed, Oct 18, 2019
    #3
  4. possible scam

    Possible virus or scam

    As already mentioned:

    All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

    Please read:
    Beware of Phony Tech Support Scams


    Normally you just close your browser:
    https://blog.malwarebytes.com/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/


    8 Ways to Open Windows Task Manager - wikiHow

    You might want to run a quick scan with your Anti-Virus program.

    In case you keep on getting these fake alerts:

    Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

    Suggestion to read:


    You might want to report this to Microsoft (but you don't have to):
    http://support.microsoft.com/reportascam


    and you might want to watch:

    Fake Tech Support Scams – video from the MS Digital Crimes Unit

     
    Jsssssssss, Oct 18, 2019
    #4
Thema:

possible scam

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