Windows 10: Possible USB 3.0 driver problem with Windows 10 pro x64 (Ver.1803; Build 17134.590)

I have a Dell Inspiron 17 5755 that is maxed. 16 Gb Ram, 1 Tb SSD, AMD processor, and a dual-band Wifi running at 5.0. My internet is rated at 100 Mb/s but my other system will typically D/L at 115+. Most of the time it's coming in at ~118 Mb/s according to Ookla Speedtest on a 10/100/1000 integrated NIC.


The Dell has a typical cheap 10/100 NIC so we were running via WiFi to get a little better response. My wife is a gamer and I decided to upgrade the Dell to give it a bit more kick. Hence the Dual-band Wifi card, SSD and an additional 8Gb of memory.


Problem!!


Back, a few updates ago, I bought and started using an Asix USB 3.0 to Gigabit Ethernet Adapter. It was fantastic. I was getting ~115-119 Mb/s on my 100 Mb/s line to the 3.0 USB on the Dell.


Now, all at once, I can barely pull 75 Gb/s on that same port/Adapter set up. I've checked everything from devices (Replaced the adapter), uninstalled both 3.0 hubs, and drivers, reinstalled and updated drivers. Ran Microsoft USBView.... everything ok there


According to my understanding is that the USB 3.0 port should be able to handle up to around 640 Mb/s. My WiFi gets around 118 Mb/s from the same router.


I've tried different ports on the router, different cables; did a factory reset on the router to no avail.


I have a tower, on the same router, with a 110/100/1000 but only USB 2.0 so I can' test the converter.


This setup worked fine, in the ~113-118 Mb/s range with the Asix AX-88179 to USB 3.0 converter but does not perform as well as the straight Broadband to 10/100 integrated NIC.


HELP!!!!


TheOldPuterMan AKA TheTiredGrumpyOldMan

:)

 

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Windows 10 upgrade problem, no input accepted

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New build usb 3 problem

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB. Refer these steps:

• Press Windows key +X, select
  Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the
  View all option on the left panel
• Run the Hardware and devices troubleshooter

Method 2.

Try updating the latest USB devices from the manufacturer's website and check if the issue persists.

Follow the steps to update the USB drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the USB driver.

c. Right-click on the USB and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help