Windows 10: Post April Rollup 1803 installation - Admin status on account corrupted

Hello,


I've got a Laptop that has 2 accounts setup on it, one using the Display Language English, the other using Japanese. Recently I found that updates had been failing due to a registry setting that made the installer think I was trying to install Windows 10 onto a USB Drive... after fixing that, I then found that the 1803 release corrupted the Admin status of my English account - furthermore, the display language had been switched to Japanese.


The only way I could fix this, was to go to the other account, which had Admin status, and toggle the English Account from it's purported Admin state ro a normal user, then back again to Admin.


Has something similar to this issue been noticed before ?



Thanks in advance,

:)

 

Admin account corrupted

Hi Joshua,

Sorry for the delay in response.

Try running the Deployment Image Servicing and Management (DISM)
tool which fixes the Windows corruption error if there are any. Follow the steps:

• Press Windows+X.
  
• Click on Command Prompt (Admin).
  
• Type the following command and hit
  Enter.

DISM.exe /Online /Cleanup-image /Restorehealth

4. Now, try to create the new user account.

If the issue persist, then I would suggest to perform a system restore.
Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

Refer the following Windows help article and to perform system restore.

Restore from a system restore point

Hope this will help you. Keep us posted with the status of the issue to assist you further.

Thank you.

 

Admin account corrupted

Hi Joshua.

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused to you.

I suggest you enter into safe mode and enable built-in administrator and check.

Step 1: Start computer in safe mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select
  Safe mode and then press Enter.
  

Step 2: Enable Built-in administrator.

• 
  Open the Task manager. Here’s a tip: Press
  CTRL + Shift + ESC.
  
• 
  Click File >
  Run New Task.
  
• 
  Make sure you have a check mark beside “Create this task with administrative privileges”
  
• 
  Type CMD.
  
• 
  Type the following command and hit
  Enter:
  

• 
  net user administrator /active: yes
  (Check for the spaces)
  

6. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type
net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 3: Create a new user account in Safe Mode and give admin privileges to the new account.

Create a new user account

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

After creating new user account, press Windows key, type
Mange your account and hit Enter. Click on Family
and other users and select the newly created account. Now change the account type to
Administrator.

Keep us posted with the status of the issue to assist you further.

Thank you.

 

Admin account corrupted

the DISM program didn't help. I will try a system restore