Windows 10: Posting problems - receiving "answers"

Discus and support Posting problems - receiving "answers" in AntiVirus, Firewalls and System Security to solve the problem; 2-3 weeks ago I posted a problem ("Microsoft is removing app pinned to taskbar 2-3 times per year"). One answer to that problem was 'call this number... Discussion in 'AntiVirus, Firewalls and System Security' started by bob2001(2), Oct 10, 2019.

  1. Posting problems - receiving "answers"


    2-3 weeks ago I posted a problem ("Microsoft is removing app pinned to taskbar 2-3 times per year"). One answer to that problem was 'call this number and Microsoft support will help'.

    That was pretty naive of me to assume that was the case (that I could actually call and get help from Microsoft), but I called and, in the process, lost a computer (their 'help line' trashed my desktop).

    So, at least I was sufficiently awake to avoid a cash payment on top of having to buy a new computer. They were trying to get me to send them money.

    Does anyone monitor replies on the 'Community' for scams?


    Is it possible to search/find problems that I have opened? I have tried and failed to find the originally reported problem that caused all of this. At 1300 PDT on 10 Oct 2019, the criminals stand ready to answer the phone and take your money. But, it seems impossible to find anyone in law enforcement with any real interest in finding them, arresting them, putting them away. It is just life in the 21st century. Criminals free to operate with zero risk of prosecution. Too hard.


    Bottom line: public service announcement - don't call a phone number posted in a reply to a problem. The numbers will change but the criminals will not.


    Further public service announcement - I actually wrote up this report with the criminals phone numbers in the report, but Microsoft converted that section of the report to *****. I wish that they had done that on my earlier reported problem. I would still have a computer.

    :)
     
    bob2001(2), Oct 10, 2019
    #1
  2. yahanna Win User

    EMERGENCY - Boot Loop After Win Update

    Hi zbook,

    I already answered him that "Fix VSS Problems" doesnt fix the problem. What do you suggest?
     
    yahanna, Oct 10, 2019
    #2
  3. zbook Win User
    Programs not working


    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, Oct 10, 2019
    #3
  4. dalchina Win User

    Posting problems - receiving "answers"

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Oct 10, 2019
    #4
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Posting problems - receiving "answers"

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