Windows 10: Potential Ransomware

Hello...


For about the sixth time in as many months, I have clicked on a story to read off my homepage

at MSN.COM. I'm running Windows 10 and using Edge.

While reading the story a big red sinister looking window pops up with all kinds

of dire warnings, trying to get me to click a button and/or call a number.


Having gone through this exercise before, I immediately power down my laptop and reboot.

I then use the bottom search bar and go to a safe website like Yahoo.com and after that page

loads I use my browser settings to clear everything and anything and then reboot. When loading

Edge again, the bad page is then gone.


My question is how can the MSN network allow these bad pages to be loaded for consumer consumption

and why didn't my Malwarebytes prevent it from loading ?


After rebooting the 2nd time I scanned with Malwarebytes and came up empty.


Thanks


John

:)

 

.DOCM Ransomware

Some more helpful links....

• ID Ransomware
• https://support.emsisoft.com/topic/29386-first-steps-when-dealing-with-ransomware/
• https://blog.emsisoft.com/en/26164/how-to-remove-ransomware-the-right-way-a-step-by-step-guide/
  

 

I have been infected with Ransomware

Oh.

I see that a Community Moderator converted your thread from a Discussion to a Question.

Do you have a question?

It is not quite clear (to me at least) why you've created this thread....

In case that you do indeed have a problem with ransomware:

It would be helpful if you would describe your problem more precisely, see:
Suggestions for asking a question on help forums

Without knowing more details, suggestion to read/do:

Try to identify with what Ransomware you're dealing here:
https://id-ransomware.malwarehunterteam.com/index.php

and read/follow this guide:
How to remove ransomware the right way: A step-by-step guide

Also: See the pinned threads here:
https://www.bleepingcomputer.com/forums/f/239/ransomware-help-tech-support/

Might be the best to get free expert help in above mentioned bleepingcomputer forum....

=======================

Also suggestion to read:

• Ransomware Avoidance
  
• Best Practices for Safe Computing - Prevention of Malware Infection
  

 

Malware and ransomware protection

You might also want to have a look at:

• https://www.microsoft.com/en-us/wdsi/help
• Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.
  
• Ransomware FAQ - Windows Defender Security Intelligence
• Ransomware Avoidance
  
• How to remove ransomware the right way: A step-by-step guide