Windows 10: potential scam technician accessed my pc virtually

Discus and support potential scam technician accessed my pc virtually in AntiVirus, Firewalls and System Security to solve the problem; gave virtual access to my pc to what seems like a potential scammer wanting me to purchase antivirus protection how do i check if my pc is safe?... Discussion in 'AntiVirus, Firewalls and System Security' started by NatashaJames, Jun 1, 2019.

  1. potential scam technician accessed my pc virtually


    gave virtual access to my pc to what seems like a potential scammer wanting me to purchase antivirus protection how do i check if my pc is safe?

    :)
     
    NatashaJames, Jun 1, 2019
    #1
  2. enso Win User

    Quick Access not searching Pictures folder


    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
    enso, Jun 1, 2019
    #2
  3. DaveM121 Win User

    potential scam technician accessed my pc virtually

    Potential scam

    Hi Richard, well done for being suspicious, you would be amazed how many users fall for this!

    This is a well known Tech Support SCAM Microsoft will NEVER phone you

    All they are trying to do is get control of your PC, they will cause your PC to become corrupt and then require you to pay to have it fixed and even though you might pay them, they will not fix it!

    You stopped the process before giving them Remote Access to your PC, you therefore have nothing to worry about, well done .. .
     
    DaveM121, Jun 1, 2019
    #4
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potential scam technician accessed my pc virtually

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