Windows 10: Potential scam

I receivesd multiple calls from a some obe claiming be from windows and also claiming that my laptop had been breached i was concerned as she had my laptops id number so i followed her instructions to the point where she had asked my to install a remote controling program at which point i hung up i gave no infomation out but i am still worried the number i was called from was 01633780580 any infomation welcome

:)

 

Potential scam

Please ignore this message.

Warning: There are "Tech Support Scams" pretending to be Microsoft support. Please be vigilant. Microsoft never calls, emails users to inform them their account is expiring. Neither should you get an email. Learn more in the following article:

PSA: Beware of Windows 10 Activation Tech Support Scams

http://www.groovypost.com/news/beware-of-window...

Report it:

https://www.microsoft.com/reportascam/

Tech support scams - Windows Defender Security ... - Microsoft

https://www.microsoft.com/en-us/wdsi/threats/su...

Protect yourself from tech support scams - Microsoft Support

https://support.microsoft.com/en-us/help/401340...

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

 

Scam call?

Yes you did the right thing

Definitely a scam.

Do not trust unsolicited calls. Do not provide any personal information.

Suggestion to read/watch:

• Avoid tech support phone scams
• Beware of Phony Emails &Tech Support Scams
  
• Tech Support Scams – Help & Resource Page

Fake Tech Support Scams – video from the MS Digital Crimes Unit