Windows 10: Potential ViRuS please help

Discus and support Potential ViRuS please help in AntiVirus, Firewalls and System Security to solve the problem; I let a roommate use my computer for about 20 mins because she claimed she had to download an image onto a USB drive. Afterwards my computer was... Discussion in 'AntiVirus, Firewalls and System Security' started by gregoryblueste, Jun 12, 2021.

  1. Potential ViRuS please help


    I let a roommate use my computer for about 20 mins because she claimed she had to download an image onto a USB drive. Afterwards my computer was completely slower and I couldn't download any anti virus software and even had trouble accessing certain anti virus websites. I went as far as to do a complete reset of surface book which included a reinstallaltion of windows locally yet the problem still persists. I had absolutely no speed issues beforehand and no issues with downloading files or streaming. Please help

    :)
     
    gregoryblueste, Jun 12, 2021
    #1
  2. Jsssssssss, Jun 12, 2021
    #2
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jun 12, 2021
    #3
  4. Potential ViRuS please help

    remove a virus

    1) Do steps 1, 2 and 5 in this multi-step removal guide:
    https://malwaretips.com/blogs/remove-potentially-unwanted-program/


    2) Do not download anything from the link (pcrisk) which another user previously posted. It's one of those SpyHunter pushing sites. SpyHunter is a commercial program which is absolutely not recommended here in Microsoft Community.

    3) Suggestion to read:

     
    Jsssssssss, Jun 12, 2021
    #4
Thema:

Potential ViRuS please help

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