Power and battery

Discus and support Power and battery in Windows 10 Support to solve the problem; I just had a black screen; all I could see was the mouse arrow. I researched on my other laptop and discovered it's a common problem with Win10. I... Discussion in 'Windows 10 Support' started by Tony Vella, Jul 6, 2018.

  1. Tony Vella Win User

    Power and battery


    I just had a black screen; all I could see was the mouse arrow. I researched on my other laptop and discovered it's a common problem with Win10. I tried a few recommended things but nothing happened: black screen and mouse.

    For some reason I got it into my head to remove the battery and leave the laptop just plugged into the wall. It started normally and some 6 programs I tried so far have worked perfectly. So now I am wondering whether I should have both battery and wall-power at the same time. Should I perhaps remove the battery permanently and just run the machine on power?

    Thanks for all advice, opinions, gossip.

    I just called a friend and he suggested I run the machine on battery only until the battery is down to, say, 20%, then plug it in again to power until the battery is back to 100%; then unplug it and run on battery only. Ad infinitum. Any opinions on this process? Thanks again.

    :)
     
    Tony Vella, Jul 6, 2018
    #1
  2. Slartybart Win User

    New battery not charging


    I suggested uninstall, not re-install.

    There's an extended version of those instructions - the same idea, but some additional steps.
    Shut down hte machine
    Remove the battery - run on AC power only
    Device Manager > Batteries
    Uninstall Microsoft ACPI-Compliant Control Method Battery
    Shut down the machine

    Remove AC power
    Wait 1 minte
    Insert Battery
    Connect AC power
    Start the machine

    Microsoft ACPI-Compliant Control Method Battery should be reinstalled when the machine is booting

    But, the .3 volts might be significant - I agree with Kbird
     
    Slartybart, Jul 6, 2018
    #2
  3. Nathaniel Mon Win User
    low battery alarm

    We suggest that you check if the low battery notification is turned
    on. Kindly follow these steps:

    • On the search box, type Power Options to see the laptop's power plans.
    • Click on Change Plan Settings.
    • Click on the Change Advanced Power Settings.
    • Scroll down and look for Battery.
    • Expand it see Low battery notification, turn it on for both
      On battery and Plugged in.
    Let us know whenever you need further assistance.
     
    Nathaniel Mon, Jul 6, 2018
    #3
  4. Reymichael Ros Win User

    Power and battery

    Battery

    Hi,

    For us to better assist you with your battery issue, we'd like to ask a few questions.

    • Have you made any changes to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you run the Power troubleshooter and update drivers in Windows 10 by following the troubleshooting steps provided by Eeshwar Kumar on this
    thread.

    Looking forward to your response.
     
    Reymichael Ros, Jul 6, 2018
    #4
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Power and battery

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