Windows 10: Power and sleep settings cannot be changed

Since a recent windows 10 update, my screen shuts off after about 1 minute and my computer sleeps after 5 min. despite trying to reset in settings multiple times. Suggestions welcome.

:)

 

windows 10 power and sleep settings ignored

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are facing issues with the Windows 10 Sleep, we will look into this for you. However, in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of your system?

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
  
  

Meanwhile, this issue could be related to the Hybrid sleep and the Fast Startup. Hence, I would suggest you to follow the steps below and check if it works for you.



Steps to turn off Hybrid Sleep:

1. Click on Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options, then click on Change plan settings.
4. Click on Change advanced power settings and expand
   Sleep option.
5. Now expand Allow hybrid sleep and then change settings to
   Off.
6. Click on Apply and then OK.

Steps to turn off Fast Startup:

1. Click on the Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options.
4. Click on Choose what the power buttons do.
5. Click on Change settings that are currently unavailable.
6. Under Shutdown settings, uncheck the Turn on fast startup box.
7. Click on Save changes. This will turn off fast startup.

Restart the system and check if the issue still persists.



We would also like you to open command prompt (Admin) after the PC wakes up. (Type in Windows search
CMD and then right click on it, select Run as Administrator)



Then type the command as mentioned in the /lastwake & /energy
section from this Powercfg command-line
options article.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

PC will go to sleep even though the Power settings are set to Never in Windows 10.

Hello Ann,



Thank you for updating us with the status of the issue.



Since the Sleep settings are set to Default, I suggest you to make changes from the
Power options settings page and check if the issue is resolved.



Change the power settings by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Power options and select the top most search result.
  
• 
  Click on Change when the computer sleeps
  from the left side panel of the window and select Never option from the dropdown bar under both the options.
  
• 
  Click on Save Changes and check if the changes are effective.
  

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.