Windows 10: power and sleep

I have two ASUS computers, one a ROG Strix core i7 that came with Windows 10 preinstalled earlier this year. The other is an out-of-warranty core i5 desktop that was upgraded from Windows 8 when Windows 10 was made available. I have another ASUS core i5 desktop that while it is two generations newer than the other is also running Windows 10, flawlessly and without any problems. It also came with Windows 8 preinstalled and was upgraded to Windows 10 for free when that was available.


On the older core i5 and on the brand new six months old laptop, the power and sleep function changes when certain apps are loaded. Whenever Google Chrome is loaded on either, the power and sleep changes on the laptop from "never" while plugged in to "15 minutes". This also happens on the desktop. ASUS says that in regards to the older desktop, that since it is out of warranty and upgraded, it is not their problem. Fair enough. However ASUS says that with regard to the laptop, it is a Microsoft Windows issue and that they have never heard of anything like that. The laptop also changes it's power and sleep settings when I launch "Master of Orion" from either Steam or GOG front ends. The desktop belongs to my 93 year old mom and it doesn't have either Steam or GOG Galaxy installed. She also thinks that she may need to get a new desktop since it is starting to show it's age. If she does, it will be her twentieth computer, not including a slew of iPads and other laptops over the years. Everyone knows that all 93 year olds need the fastest possible computer with the biggest graphics card. BTW: The two ASUS desktops and the laptop are equipped with Zotac nVidia graphics cards with 4 GB RAM installed on them. Sorry for the long intro, but having checked everything else out including the video cards, I have no idea what is going on.

:)

 

sleep mode and power options not working on Windows 10

Hi,

Thank you for contacting Microsoft Forums.

For issues with sleep mode and power options follow the steps provided below.

Run the Power troubleshooter and check.

Follow the steps to run the troubleshooter:

• Open Control Panel.
• Type Troubleshooting in search and click
  Troubleshooting.
• Now type Power in the search option.
• Click on Power troubleshooter to run.

I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
drivers in compatibility mode and check.

Hope this helps.

 

missing sleep menu in power

Hi,

Missing Sleep option in Power menu is usually caused by outdated or corrupted device drivers. For us to better assist you, we would like to ask the following:

• Have you made any recent changes on your computer prior to the issue?
• When you check the Power options in Control Panel, did you mean that the Sleep option is not displaying in the Shutdown settings?

If you haven't check the Shutdown settings in Control Panel, we suggest to do so and make sure that the Sleep option is enabled. To check the Shutdown settings, follow these steps:

• In Cortana search, type control panel.
• Choose Control Panel from the list.
• Click System and Security and select Power Options.
• Click Choose what the power buttons do in the left pane of the window.
• Under Shutdown settings, put a tick in the Sleep
  box and click Save changes.

If the Sleep option is already enabled and it still doesn't appear in the Power menu, we recommend that you keep the device drivers up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

Update us with the outcome so we can provide further assistance.

 

Sleep

Hi,

This may happen due to its power plan. A power plan is a collection of hardware and system settings that manages how computers use and conserve power. For this, we suggest that you reset and restore power plans to its default. kindly follow these steps:

• Open the Command Prompt (Admin).
• Copy and paste the command below into the command prompt, and press
  Enter:
  • powercfg -restoredefaultschemes
• Close the Command Prompt window, and then restart your PC to apply the changes.

After that, go to Power & sleep settings
by typing it into the Windows Search. Check the When plugged in, PC goes to sleep after
settings is set to Never.

Let us know if the steps above helped you to resolve the issue.