Windows 10: Power Light remains on after turning off zenbook - windows11

Help! Recently had trouble with bitlocker encryption turning itself on. Managed to fix this but now I'm presented with a PC I can't properly turn off. I've checked for driver updates. I've run troubleshooter. I've disabled quick start up. No success. The PC appears to go into sleep mode when I click shut Down rather than actually shut down. Ideas?Thanks!Simon

:)

 

power light turns off and on

Hi,

This can be due to a hardware or a corrupted driver on your device.
For us to identify the next step to take, we would like to ask the following questions:

• Are you experiencing any issues when playing Windows Media Player?
• Can you describe to us what do you mean by power light turns off and on?
  
• What is the build and version of Windows that you’re using? To check, type
  winver in the Search box and send us a screenshot of the information window.
• Have you made any recent changes before you encountered this issue?
• What troubleshooting steps have you done so far to resolve your concern?

We look forward to your response.

 

Fan and power lights remain turned on after shutting down PC

When I turn off my computer, the screen goes back as normal, but the lights remain turned on and the fan doesn't stop.

If I hold down the power button for 5 seconds, it powers off, but I want to avoid doing so everytime.

I've read a lot of similar questions, but none of their answers solved my problem.

I've tried:

- Unchecking fast boot

- Running power troubleshooter

- Updating all drivers

- Doing a clean boot

But none of above solved the issue.

Thanks in advance, FZs

 

Power light stays on after shutddown

Hi Godfrey,

Welcome and thank you for bringing up your query on Microsoft Community.

We regret the inconvenience caused to you.

• 
  What is the make model of the Laptop?
  

Initially, I suggest you to run the power troubleshooter
and check if it helps.

Power troubleshooter will automatically fix some common issues with Power Plans. It checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep mode.

Follow the below steps:

• 
  Type troubleshooting in the search box of task bar.
  
• 
  Select Troubleshooting and click on
  System and Security.
  
• 
  Click on Power and follow the onscreen instructions.
  

Let us know the status, we are glad to assist you further.