Windows 10: Power Plan not Available

My computer is going to sleep when the battery is at 85%. When trying to amend the power plan I get an error indicating that the power plan information is not available and to seek assistance from Microsoft. Any ideas?

:)

 

Power plan?

Upon checking, it seems that there's nothing wrong with your system. It is usual that you have to double-click your mouse before your monitor wakes up.

For the meantime, we suggest changing the power plan by following the steps below:

• Press Windows key + S.
• Type in Power Settings.
• On the pop-up window, choose Additional power settings.
• Select High performance.

After changing the power plan, we suggest that you monitor the changes made and check if that will work for you.

Get back to us if you need further help.

 

Power plans automatically changing

Hi Jonah,

Thank you for contacting Microsoft Community. I understand that you have an issue with power plans.
I will surely help you to fix this issue.

This issue could have occurred due to incorrect Power settings. Try the steps listed here:

Method 1:

Let’s run the power troubleshooter and check if that helps.

a. Press Windows key on the keyboard.

b. In the search box, type Troubleshooting and press
Enter.

c. Click on ‘System and Security’ and click on ‘Power’ click on next to run the troubleshooter.

Method 2:

If the issue persists, I suggest you to
restore the power plans to default and check if it helps.

Step 1: Reset and restore the power plans to default:

• 
  Right-click on
  Start button and click on Command Prompt (Admin).
  
• 
  In the command prompt, type powercfg –restoredefaultschemes
  and hit Enter.
  
• 
  Exit command prompt.
  

Note: This would reset the power plan settings to default. Any customized power plans are would be removed.



Step 2:

Once the power plan is reset to default, you may create a
new power plan and customize the same according to your needs.



Refer to the link:

Power plans: Frequently asked questions

http://windows.microsoft.com/en-us/windows-8/power-plans-faq





Note: Applies to Windows 10.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

How do I delete a power plan?

Hi Harold,

For step by step instructions on how to delete a power plan, follow these:

• Click Start menu.
• Type Power Options.
• Click Show additional plans.
• Choose an additional plan then click Change plan settings.
• Select Cancel. (Customized power plan will be move to the additional plans.)
• Click Change plan settings beside your customized power plan.
• You will see the option Delete this plan in the Edit Plan Settings.
• Select OK to confirm the deletion.

Should you need further help, let us know.

Thanks.