Windows 10: Power State Error, no USB keyboard

Apparently Win 10 updates got pushed and installed last night...


This morning my PC no longer recognizes the USB keyboard and throws a power state error blue screen when trying to restart from the login screen (mouse still works)


Any ideas on how I can get back into my system?

:)

 

Driver Power State Error

Hi Michelle,

Based on the details provided, the error "Driver power state failure" is due to incompatible driver. Were you able
to access your PC? If you do, we recommend that your display adapter and check if there are any changes. To update your display adapter, follow these steps:

• 
  Right-click
  on the
  Start menu
  and choose
  Device Manager.
  
• 
  Expand
  Display adapters,
  right-click
  on your
  graphic driver, and choose
  Properties.
  
• 
  Under
  Driver tab, click on
  Update Driver.
  
• 
  After updating,
  restart
  your PC and monitor for any changes.
  

If the issue persists, kindly
update the driver manually
by downloading the latest driver update available in your manufacturer's website and install it.

For more information and other possible troubleshooting for the
Blue Screen Error: Driver power state failure, kindly refer to this
link.

Let us know how it goes.

Regards.

 

usb keyboard giving bios errors at boot

bios ver 0402 x64
2 usb 2 ports (i will name A and B for convinience of explanation) next to ps/2 port,this is where keyboard and mouse have always been plugged.
error message appears after asus logo and reads "keyboard not detected"
bios has not been updated no settings have ever been altered with exception of case fan controll and enabling ram xmp profile
bios set to fast boot and legacy usb enabled
desktop is used for gaming mainly and is used about 4 times a week and no faults of this nature have been experienced in the past

got the error message 2 days ago
Case 1 : keyboard in A and mouse in B
-four starts and error message is produced in 3 and windows boots normally on all starts with both devices usable at login screen and desktop environment
-three starts to check devices in bios,can use keyboard to enter bios and both devices usable and recognised (1 keyboard,1 mouse usb config under advanced settings)in bios

Case 2 : keyboard in B mouse in A
-four starts and results are similar to case 1 with exception that error message appeared on all starts

Case 3 : no device in either A or B
-error message "no keyboard or mouse detected"

Case 4 : keyboard in A or B, mouse not connected
-error message "no keyboard detected"
-can enter bios and device usable in bios and windows environment
-i couldnt navigate in bios to check listed devices as bios mainly uses the mouse

Case 5 : mouse in either A or B and keyboard in usb 3 port near lan port
-no error message, both devices usable in windows login and dektop environment
-keyboard can enter bios however if the pc is cold booted(psu turned off and on before pc power switch turned on) usb cannot be used inside bios,though if i continue to windows and reboot it is completely functional regardless of number of restarts

now i have no idea what to make of results in case 4 because that would mean the the keyboard was being identified as mouse
also in case 1 keyboard did boot once with no errors so maybe the keyboard is malfunctioning but it cold start doing the same in usb 3 later or does it have a problem with usb 2
i hoped i could get insight before i get a new keyboard or change bios settings or flash it
its my first build, i dont want to break anything with haste (this stuff is expensive as ....!!!) and i only have a samsung np550pc to fallback on (i cant game on that once again)

 

usb keyboard giving bios errors at boot

don't flash anything. There's a chance the socket could be damaged, or there could be an issue with the keyboard, or there could be an issue with the cables. If possible try the keyboard on a different device see if it happens again. Can you plug it in a different USB port other than the one that you've been using?

Details about the computer itself as well as the devices you're having problems with are always good to have when asking for help. I recommend you fill out your system specs in your account