Windows 10: Powerpoint online presentation suddenly stopped working.

"Error starting online presentation. Cannot connect to this service. Check your network connection and try again".


Have used this almost daily for our business then all of the sudden we continuously get this message. Any assistance would be fantastic.

:)

 

Assigned Access of Powerpoint Presentation

I was hoping that by downloading the PowerPoint Mobile app in windows store, that I would be able to use it to setup assigned access on a Windows 10 computer and display a powerpoint presentation. Our issues is, we need this to be a Kiosk that no-one can
close out the presentation. Powerpoint allows you to turn most functions off, but you can still access the ease of access toolbar, and can also close the presentation out. When I go to assigned access though, Powerpoint Mobile does not appear in the list of
Apps. I have downloaded other Supposed PowerPoint Presenters, but none of them show up in the list either.

Can anyone tell me how to achieve this! I do not understand how to setup the Power Shell code to set this up, too technical for me. But I really need this as Kiosk computer. Any suggestion?

 

Assigned Access of Powerpoint Presentation

Hi Drew,

I realize the inconvenience caused to you regarding PowerPoint Mobile app in windows store. I will certainly assist you.

As you are not able to see the PowerPoint Mobile app in windows store. I suggest you to uninstall and reinstall the app which is freely available in Windows Store.

Follow the below steps for the same.

• Type Control Panel on the search bar,then go to Programs and Features, Click View Updates
• Click the update that you want to remove, and then click Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

PowerPoint file crashes PowerPoint upon opening

since this happens in some of the computers only, suggest that you open the file on working computer and copy everything and paste to a new powerpoint file.
most of the time it works to me. *Smile