Windows 10: Precision mouse not fully charging

I recently bought a Microsoft Precision mouse which has a built-in rechargeable battery. When I plug it in to charge it never goes past 75%. It is plugged into a USB 2.0 port on a Dell laptop using Windows 10.

:)

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Mouse sensitivity changed by itself. It feels weird, incosistant, like it's on ice.

The enchance pointer precision is off, I did mention it in the post: "- Mouse Acceleration is OFF"

I did the troubleshooting and it found nothing.

 

Precision Mouse/Windows 10 Bluetooth issues

Hi Rob,



There might be a problem with your precision mouse that causes the issue.
To better assist you, please clarify the following:

• Any changes made prior to the issue?
• Have you tried testing the mouse on a different computer?

We would also recommend that you check out this
link this will provide you steps on how to troubleshoot Bluetooth problems in Windows 10. In case the issue occurs, it
would be best that you visit your device manufacturer website so you can download the latest driver that will be compatible with your computer.



We look forward to your response.