Windows 10: Premium Jigsaws and points problem

Discus and support Premium Jigsaws and points problem in Windows 10 Gaming to solve the problem; Hi. Help! Just setting up a new computer and trying to open Microsoft Jigsaws for which I have paid the premium. It doesn't want to give me the... Discussion in 'Windows 10 Gaming' started by Jan Dijkstra-Caplan, Nov 18, 2020.

  1. Premium Jigsaws and points problem


    Hi. Help!

    Just setting up a new computer and trying to open Microsoft Jigsaws for which I have paid the premium. It doesn't want to give me the Premium version or let me have my points. Advice please. Thank you

    :)
     
    Jan Dijkstra-Caplan, Nov 18, 2020
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Nov 18, 2020
    #2
  3. Jade3388 Win User
    Problem with Microsoft jigsaw Premium

    Problem:

    1. I ran the latest update for Windows 10 (64)

    2. Now Microsoft jigsaw premium says my subscription has expired (Good till 7/20/2020)

    3. It won't let me upgrade because it says I already have it?

    Fix attempts:

    1. I re-verified all my software is current

    2. I have un-installed and re-installed the game

    3. I ran trouble shooter

    Didn't help

    Any suggestions

    Thank you
     
    Jade3388, Nov 18, 2020
    #3
  4. Premium Jigsaws and points problem

    Microsoft Games. JIGSAW Premium

    Thanks for the prompt response Pierre. To further isolate the issue, we suggest that you check your Premium version of the game
    Jigsaw on your account through this
    link
    .



    If you can see that your account already has the Premium version and still asking you to renew it, we strongly recommend that you get in touch with our Jigsaw support page. To proceed, you may click this

    link
    .

    Should you need further assistance, feel free to post.
     
    Wilfred Mac, Nov 18, 2020
    #4
Thema:

Premium Jigsaws and points problem

Loading...
  1. Premium Jigsaws and points problem - Similar Threads - Premium Jigsaws points

  2. Problem with Microsoft Premium Jigsaw

    in Windows 10 Gaming
    Problem with Microsoft Premium Jigsaw: For the past month or so, my Microsoft Premium Jigsaw program has not worked properly. Sometimes it wont even open premium, even though I have paid. Sometimes it prompts me to repurchase puzzles I've already purchased. It freezes up frequently when trying to move puzzle...
  3. Microsoft Jigsaw - Premium

    in Windows 10 Gaming
    Microsoft Jigsaw - Premium: Towards the end of May my premium Jigsaw lost almost all of the collections in my library, some background choices and the appearance of it went wonky. Tried uninstalling and reinstalling, resetting - nothing works. Please help!...
  4. premium edition microsoft jigsaw

    in Windows 10 Software and Apps
    premium edition microsoft jigsaw: My jigsaw game will not sign in for over a week. In frustration I uninstalled it, no doubt losing over a million points and all the downloaded jigsaws. now I cannot reinstall because it says I already own it, please help...
  5. Microsoft Jigsaw Premium problem

    in Windows 10 Gaming
    Microsoft Jigsaw Premium problem: On 4/21/2020, I installed the latest Windows 10 64 monthly April update It was the only one listed I started having the following problem: 1. Microsoft Jigsaw premium now says my subscription has expired 2. When I try to follow the prompts to upgrade, it says the...
  6. Kb4550945 causing problems with Jigsaw Puzzle Premium

    in Windows 10 Software and Apps
    Kb4550945 causing problems with Jigsaw Puzzle Premium: KB 4550945 causing problems with Jigsaw Puzzle Premium will not recognize purchased puzzles or allow me to buy new ones. If I uninstall 4550945 all works good. System restore doesn't solve the problem and I've uninstalled 4550945 and reinstalled several times....
  7. Problems with the premium of microsoft jigsaw

    in Windows 10 Gaming
    Problems with the premium of microsoft jigsaw: I have payed in february for the premium and it did work fine. Since a few days it shows me the free version and when I click on go to premium, it says that I heve it already. Never the less it gives me always ads. Is there something wrong at your site? I even deleted it and...
  8. Problem with Microsoft jigsaw Premium

    in Windows 10 Gaming
    Problem with Microsoft jigsaw Premium: Problem: 1. I ran the latest update for Windows 10 64 2. Now Microsoft jigsaw premium says my subscription has expired Good till 7/20/2020 3. It won't let me upgrade because it says I already have it? Fix attempts: 1. I re-verified all my software is current 2. I have...
  9. Microsoft Jigsaw Premium

    in Windows 10 Gaming
    Microsoft Jigsaw Premium: I have been playing Jigsaw for a long time and have over 100K points, but now the zoom function is haywire. It won't stay where I put it and it jumps around in and out when I try to work the puzzle. What is the problem? I have tried adjusting the zoom function and the...
  10. Microsoft Jigsaw - Premium Not Showing

    in Windows 10 Software and Apps
    Microsoft Jigsaw - Premium Not Showing: I have just renewed my Premium Microsoft Jigsaw subscription on the 17th of February. Yesterday the 18th it worked fine, but today I am getting ads and a pop-up asking me to renew my membership. Can someone please help with this? Thanks....