Windows 10: Preparing automatic repair to black screen or Blue screen

Hi, I am really struggling to fix my computer HP windows 10.


Originally my computer was running very slow with its memory at 100% so I assumed there were problems with files etc in my computer. So i ran chkdsk command in command prompt.


My computer began running the check and after it had completed, it went onto the preparing automatic repair screen no loading dots and has been on it for over a day. So I followed advice written on here however I still keep running into a problem. To open the boot up menu I heard that you had to turn your computer off and on again three times. If I try to open up the boot menu, it turns on and off successfully twice but then on the third try it reverts immediately back to the preparing automatic repair screen again however with the loading dots. After a while the screen turns black with a cursor on and does not respond to any keyboard commands. So I turned it back off and on again. The HP loading screen starts but is shortly followed by the blue screen with the error message of ntfs_file_system and the computer restarts. Upon restarting it goes straight back into the preparing automatic repair screen with no loading dots and the cycle continues.

I have no way of accessing the boot up menu to enter safe mode etc or restore the system. I would be grateful if someone could help me

:)

 

Black screen after ‘preparing automatic repair.’

Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.

 

Preparing automatic repair black screen afterwards stuck

Fixing this gaming PC for a friend. His computer gets stuck on the windows logo with the dotted spinning circle. In the past to fix this i've done a startup repair. But this time, the PC starts the Preparing Automatic Repair, then screen goes black, where normally it should be showing diagnosing your pc before loaded the Automatic Repair screen.

What should I attempt to try next?

 

Preparing automatic repair loop followed by black screen

Hi Aaron,

We realize the inconvenience you are experiencing with "preparing automatic repair" loop followed by
black screen error. We will certainly help you.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app.

Method 1: We suggest you to kindly follow the link below and try the steps and check if it helps:

Troubleshoot black screen problems



Method 2: To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to create installation media using the Media Creation tool.

Download Windows 10

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Start up Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Let us know the result. We will be happy to assist you further.

Thank you.