Windows 10: "Preparing automatic repair.." & win 10 installation usb - both black screen

Shut down PC one night normally and started the next day and now have this problem.

Booting normally from the SSD I get the Windows logo and animated dots followed by the "Preparing automatic repair" message. After sometime the screen goes black and Ive left it like that for hours with no change.

So I created a Win 10 USB installation media to try and access the repair functions.

If I boot from the USB it starts to boot up fine (light flashing on usb) but then the screen goes black after some time and nothing else happens

If I unplug the SSD and boot from USB I get the install menu as expected.

I tried connecting the SSD to another PC using a USB adapter but its not properly recognized. I get a drive letter but trying to access it hangs explorer.exe

So am I looking at a failed SSD here? Such a shame if it is as I just discovered there was some old photos on there.

What gives me second thoughts though is the fact it manages to get to the "Preparing repair" screen. If the SSD is not recognized then where is it loading that from?

Is it possible to use a linux usb to maybe access this disk and at least get some of the photos off there?

Please help... you'll make my daughter very happy if we can get some of the files off there at least.

Thanks

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:)

 

Black screen after ‘preparing automatic repair.’

Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.

 

Preparing automatic repair loop followed by black screen

Hi Aaron,

We realize the inconvenience you are experiencing with "preparing automatic repair" loop followed by
black screen error. We will certainly help you.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app.

Method 1: We suggest you to kindly follow the link below and try the steps and check if it helps:

Troubleshoot black screen problems



Method 2: To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to create installation media using the Media Creation tool.

Download Windows 10

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Start up Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Let us know the result. We will be happy to assist you further.

Thank you.

 

windows 10 preparing automatic repair black screen (Stuck)

Hello,

I Have Dell G3 laptop "Preparing Automatic Repair" - black screen. I don't see the Windows loading. I just have a black screen with logo DELL in the centre. Nothing is moving, nothing else appears, until the
"Preparing Automatic Repair" appears at the bottom.

I've tried doing the hard restarts many times, but the laptop will never boot into the Recovery Environment.

I tried hard restarts but it keeps repeating this cycle over and over again - "Preparing Automatic Repair" - black screen "STUCK" . I even left my laptop on the black screen for a couple of hours, hoping it might fix
itself but it does nothing.



How can I get out of this problem that Windows has forced my laptop into?

Thank you