Windows 10: preparing my surface laptop for sale

Discus and support preparing my surface laptop for sale in Windows 10 Installation and Upgrade to solve the problem; I followed the instructions to wipe my Surface laptop to prepare it for selling and now I am stuck on the windows installation screen with an error... Discussion in 'Windows 10 Installation and Upgrade' started by Wendy CTurgeon, Apr 26, 2021.

  1. preparing my surface laptop for sale


    I followed the instructions to wipe my Surface laptop to prepare it for selling and now I am stuck on the windows installation screen with an error message box which reads "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and restart the installation." But when I click OK I get the same error message again.

    :)
     
    Wendy CTurgeon, Apr 26, 2021
    #1
  2. Brink Win User

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, preparing my surface laptop for sale :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Apr 26, 2021
    #2
  3. Brink Win User
    Surface Tools for IT Update for Surface Pro and Surface Laptop


    Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface
     
    Brink, Apr 26, 2021
    #3
  4. Brink Win User

    preparing my surface laptop for sale

    Update for Surface Laptop - February 28, 2018


    Source: Update for Surface Laptop (28 February 2018) Surface

    See also: Surface Laptop update history
     
    Brink, Apr 26, 2021
    #4
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preparing my surface laptop for sale

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