Windows 10: Preview Pane Not Working For Some File Types

After upgrading user's computer to Windows 11, he cannot preview some documents in the preview pane he could prior to the update.They are files created by Siemens NX application and have the file type .prtThe preview pane works for your normal stuff like .pdf or .txt files.Issue happens for existing files on the network as well as newly created .prt filesTroubleshooting already performed:Restart Windows ExplorerRestore File Explorer settings to defaultRan SFC, DISM, and chkdsk toolsThe application creating the files was reinstalledRe-installed Windows 11 multiple timesFile explorer options

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preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

Video in the preview pane

Aileen,

Thank you so much for your reply.

What I really need to know is how get the video to play in the preview pane. Prior to Windows 10, this worked wonderfully and was an asset. Now, it requires making changes to the Windows registry - not recommended due to the enormous amount of issues with
Windows 10.

Any other suggestions?

 

Preview pane doesn't work in Windows 10

Hi RuthZekowski,

Thank you for posting your question in the Microsoft Community.

1. Are you facing issue with all your files or any particular files?
   
2. Which version of Windows you are using?
   
3. Since when are you facing this issue?
   

The Preview pane shows the contents of certain files selected in File Explorer. For images, it is a thumbnail preview.

If you are unable to preview in File explorer, I suggest you to try the below steps.

1. Open a new File Explorer window and click the View tab from the ribbon toolbar.
   
2. Click Options, and then click Change folder and search options to open Folder Options dialog.
   
3. Check the Show preview handlers in preview pane box, and click/tap on OK.​
   
   
   

Please reply for all the required information to help you further.



Hope it helps.