Windows 10: Primary SSD disappears after sleep or shutdown

Discus and support Primary SSD disappears after sleep or shutdown in Windows 10 Drivers and Hardware to solve the problem; Hello After sleep or shutdown my SSD with the system on it disappears. Even in the bios i only see the secondary HD. Only after couple of resets it... Discussion in 'Windows 10 Drivers and Hardware' started by kobib, Nov 2, 2018.

  1. kobib Win User

    Primary SSD disappears after sleep or shutdown


    Hello

    After sleep or shutdown my SSD with the system on it disappears.
    Even in the bios i only see the secondary HD.
    Only after couple of resets it appears again in the bios and i moving it to be the first boot option.

    In device manager i don't have issues.
    I restored the bios to defaults.
    Link State Power Management Setting is Off
    AHCI Controller seems to be checked in bios.
    The Sata cables are new and sitting well.

    I dont know what else to check\do ?

    :)
     
    kobib, Nov 2, 2018
    #1
  2. Riel Alc Win User

    Windows 10 Shutdown and sleep, IE keeps hanging

    Hi,

    For us to better assist you with your shutdown, sleep and IE issues, we'd like to know the following:

    • Were there any changes made to your computer prior to this issue (e.g. Windows updates)?
    • What troubleshooting steps have you done to resolve the issue?

    We're looking forward to your reply.
     
    Riel Alc, Nov 2, 2018
    #2
  3. dgpretzel Win User
    Disappearing SSD Syndrome

    Thank you for the information. I have built a new system, and am struggling with a disappearing SSD.

    Q: Do you have any suggestions for dealing with a disappearing SSD that is an M.2 device. That is, it doesn't have separate SATA data and power connection-- just the motherboard slot. I have a Plextor M6e SSD plugged in to the M.2 slot on an ASUS Z97 Deluxe 3.1 MB.

    Thank you for any comments.

    Regards,

    DG
     
    dgpretzel, Nov 2, 2018
    #3
  4. Primary SSD disappears after sleep or shutdown

    Shutdown & Sleep bug

    Hello there,

    I'm having Dell Inspiron 5547 when it was shipped it came with windows 8.1 64-bit with no issues of SLEEP & SHUTDOWN but when updated to windows 10 my laptop started having issues with SLEEP & SHUTDOWN.

    1)When I close the lid or keep the system in sleep mode it never wakes up its need a hard boot or need to have forced shutdown by pressing the power button, still no patch for the bug is available.

    2)when the system is shutdown it continues to draw power from the battery and in morning the battery is completely drained.

    Have gone through entire suggestion given by Microsoft engineer & community member but had no solution.

    Hence contacted Dell support but they told its Microsoft's problem hence contacted them below is the list of tickets so generated with no solution:-

    920338887

    1314118108

    1311883091

    1311881250

    1314642321

    1314806258

    Finally one of the Microsoft executive said it's an issue with the DELL drivers when contacted to DELL they said its an issue of MICROSOFT and they have in written from Microsoft that both issue are because of WINDOWS 10.

    I'm feeling like a football who is been kicked from one goalpost to another with no goal scored...

    Now what should be the final solution as now I can't rollback to windows 8.1 as I'm way past the grace period for rollback???
     
    ankur_patel, Nov 2, 2018
    #4
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Primary SSD disappears after sleep or shutdown

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