Windows 10: print problems

I've gotten a new printer. When it prints a test page, it prints both color and b & w. When I print by sending something from the computer, I get only black and white. Any help would be appreciated. I know it must be a setting but I cannot find it.

:)

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

PDF Printing Problem With Edge

Hi ,

Thank you for posting your query on Microsoft Community.

In order to assist you better could you please confirm a couple of things:

• How did you try to print?
• What happens when you try to print?
• Did you receive any error message?

Nevertheless, I suggest you to follow the steps below and check if this helps:

• Open the PDF file which you want to print.
• Click on the Ellipses which is at the top right hand corner of the Edge Browser.
• Select Print option and then click ok.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Print problem...

Hi Ahmed,

There are some printers that need to install its software on your computer to be able to work and configure its printing settings. For us to help you resolve the issue, we suggest that you install the printer software by using the disk that you have when
you bought it. If the issue persists, recommend that you follow the steps given on this articles:

• Add a printer.
• Fix printer problems.

Let us know if you have other concerns.