Windows 10: Print screen key randomly stopped working

Discus and support Print screen key randomly stopped working in Windows 10 Ask Insider to solve the problem; Hey, I have this problem and couldn't find a solution through googling. My PrtScr just stopped working - I noticed it through playing Final Fantasy 14,... Discussion in 'Windows 10 Ask Insider' started by /u/shavothe, Nov 20, 2019.

  1. Print screen key randomly stopped working


    Hey, I have this problem and couldn't find a solution through googling. My PrtScr just stopped working - I noticed it through playing Final Fantasy 14, where it's keybind to take a screenshot from the game directly into a folder. It worked just fine a couple of days ago, but since yesterday when I tried to take a screenshot, the usual message of "The screenshot has been taken" didn't show up, nor did the screnshot appear in the folder. I tried to use it outside of the game, which normally should save a screenshot into the clipboard, but that didn't happen either. It's like the whole function has just stopped.

    As I said, I tried googling, but literally everything I could find is other methods of taking screenshots (which is not helping, because it doesn't solve the problem, it just circumvents it), or that the fault is in One Drive, which supposedly overwrites taking screenshots - which I don't think is the case, since I've been using it for as long I have my laptop, and the problem occured like 2-3 days ago; I did uncheck the screenshot autosave box just in case, but to no avail.

    All my drivers are up to date, I also didn't install any new software that could overwrite the key in the past 2 weeks. I'm seriously at a loss here, if anyone have any idea how to free my poor PrtScr button, please help.



    My specs if needed:

    Microsoft Windows 10 Home

    Version 10.0.18362

    Dell G5 5587 x64-based PC

    Processor: Intel(R) Core(TM) i9-8950HK CPU @ 2.90GHz, 2904 MHz, Cores: 6, Logical processors: 12

    Nvidia GeForce GTX

    submitted by /u/shavothe
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    :)
     
    /u/shavothe, Nov 20, 2019
    #1

  2. Printing stopped with November upgrade

    Hey Prestonpdx,

    I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.


    • Press Windows key + R, type services.msc
      and press Enter.

    • From the list, locate Print Spooler service.

    • Double click on the service and select Stop.

    • Restart the computer, repeat step 1&2.

    • Double click on the service and check if the service is started.
    Get back to us with the updated status, we’ll be glad to assist you.

    Thank you.
     
    SujataMoktan, Nov 20, 2019
    #2
  3. Shilohbob Win User
    Print Screen Key

    Depending on the PC or keyboard, on some devices it is required to press the Print Screen key in conjunction with another key, ie: 'Print Screen + Winkey' or + FN key or + Shift key, try the list combinations and see how it goes!!!!!!
     
    Shilohbob, Nov 20, 2019
    #3
  4. Print screen key randomly stopped working

    Win key + Print Screen SystRq not always working to take and save screenshots.

    Hello Benoy,

    To better assist you with your concern, I'd like to know the following:

    • When you press Windows key + Print Scrn SysRq, does your computer's screen somehow dim for a moment? Also, after pressing Windows key + Print Scrn SysRq and press Ctrl + V in Paint, does the screenshot appears?
    • Confirm which build is currently installed on your device. To check, follow the steps below:
    1. Press Windows key + R, then type in winver.
    2. Click OK.
    • What is the make and model of your device?

    To save your screenshot as a file, it would depend on the key combination that will trigger to capture a screenshot and automatically save it to the Screenshots folder. Here are some examples of print screen key combination depending on the manufacturer
    of the device (Windows logo key + Ctrl + PrintScrn, or Windows logo key + Fn + PrintScrn)

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Nov 20, 2019
    #4
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Print screen key randomly stopped working

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