Windows 10: Print Spooler is constantly crashing

Dear All,

Since yesterday a client's PC has constantly had its print spooler constantly terminated unexpectedly with Error Code 7031.

When checking the event viewer application and system section the below is being found:






I have also tried to stopped printer spooler service, deleted all files in the below folder and then start the service again however to no availI have .

C:\WINDOWS\System32\spool\PRINTERS\

I have also tried the below commands however still to no avail,

1. Open command prompt as administrator
2. Type – sc stop spooler
3. Type – del C:\WINDOWS\System32\spool\PRINTERS\*.* /s /q
4. Type – sc start spooler
5. Type – sc config spooler depend=RPCSS

I appreciate if someone provide a solution as soon as possible.

:)

 

Print Spooler Running Constantly

Win10 v1903 with all updates. HP ENVY 6255 Printer - wireless access from 2 other PCs, wired access from this PC.
There is a long story about why this PC is connected to the printer via USB rather than wireless. Don't really want to revisit that issue. It's here No printer driver after upgrade to Win V1903 Closed 3 weeks ago.

Printer is working fine but today (10/29/19) the spooler (spoolsv.exe) decided to run all the time using 13% of the CPU (maybe other resources too but the CPU use is the biggie). I have stopped and restarted the spooler - no joy. I have rebooted the PC - no joy. I have applied the Reset and Clear Print Spooler (a tutorial on this site) - no joy.

Suggestions what to look for?

-- Larry

- - - Updated - - -

The constantly running print spooler is a pain. I have to stop it and then restart it whenever I want to print. Grrrr.......

 

Print Spooler Running Constantly

f14tomcat, I finally did what you suggested and it worked! The printer still prints and the print spooler is not acting up. There was no option to uninstall the driver just the option to uninstall the device. But it worked!

Thank you!
-- Larry

 

Print Spooler Running Constantly

Thanks for the feedback f14tomcat! My usb controllers look like this:





I hope that image is readable.

-- Larry