Windows 10: Print Spooler needs to be restarted when printing from Adobe to HP Plotter printer

Hi,

I am having an odd issue where if I print from Adobe to an HP Plotter printer (when using Print Preview) the print spooler gets stuck.


I open a PDF document and go to print dialog page. From there I click on properties and check the box that says show print preview.

Once I print the print preview never comes up and the document never prints.

I look at the queue for the printer and the document is stuck.

The only way to clear is to stop print spooler, clear queue, and restart print spooler


I used another local admin profile on the PC and it has the same issue.


Adobe Acrobat DC is being used (Version 19.010.20098)

The HP Plotter is an HP DesignJet T770.


Thanks!

Chelsea

:)

 

Script to restart print spooler

Hi

I'm trying to get a script to restart the print spooler on a server from a slient so I don't have to remote in and restart it manually each time. Is this possible?

I have the restart code, just need to point it to a server.

Code: @echo off net stop spooler net start spooler exit[/quote] Any ideas?

Thanks

 

Adobe Print Problems?

Adobe reader will not recognize our printer installed. My mom needs some form printed out and I cannot get Adobe to recognize our HP 3310 series printer.

We have the latest HP drivers

We have the latest version of Adobe

I have reinstalled Adobe, I have made sure all my print settings is ok. Why will Adobe not recognize my printer?

 

Print Spooler Restart

Hi,



Thank you for writing to Microsoft Community Forums.



The primary component of the printing interface is the print spooler. The print spooler is an executable file that manages the printing process. Here are few things that you can try:



Method 1: You will need to clear spooler files and restart the spooler service.

1. Open Run dialog (Windows Key +R) and type Services.msc
   to open Windows Services.
   
2. In the Services list, double-tap (or double-click) Print Spooler. Select Stop > OK.
   
3. Open Run dialog once again and type %WINDIR%\system32\spool\printers, select the file folder in the search results, and then delete all files in the folder.
   
4. Open Windows Services once again as you did in step 1.
   
5. In the Services list, double-tab (or double-click) Print Spooler.
   
6. Select Start, and in the Startup Type list, make sure that Automatic is selected, and then select OK.
   

Method 2: You can follow the steps provided in the article:

Fix printer connection and printing problems in Windows 10.



Hope it helps,