Windows 10: Printer connection issues with update KB4560960

Has the printing issue with update KB4560960 been corrected?

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

issue with internet explorer and connection of printer.

Hi,

Thank you for posting your concern. It could be that some system files are already corrupted or system configuration are not configured properly. To help you with this, please answer the following questions below:

• What is the build version of Windows that you are using? To check it, type in
  winver on Search bar and hit Ok.
• When did this issue occur?
• Are you getting any error messages/codes?

Regarding the Internet Explorer concern, you can provide us a screenshot of what exactly is happening to it. Meanwhile, you can perform the following suggested steps:

• See the steps on this link on how to connect printer and troubleshoot if it is not working properly.
  
• If the same issue persists, visit this link for some advanced troubleshooting steps.
  

We'll be waiting for your response.

 

printer issues

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows.

• Is it a wired or wireless printer?
• Is the printer connected via network to your computer?

I suggest you to make printer as a default printer you can follow the below steps:

• Press Windows key+ X and select
  device manager.
• Select devices and printers
• Right click on the printer you want to use, and then click
  set as default printer (You'll see a check mark on the printer's icon signifying that it's now your default printer).

I suggest you to update the drivers for the printers and check if it helps.

I also recommend you to run the print troubleshooter to check the issue.

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.