Windows 10: Printer connection issues

i changed internet service providers and I am having a fard time getting printer to work, I am having to enter a pin number and then i get a messagfe saying "windows can;t get network settings from router"

:)

 

issue with internet explorer and connection of printer.

Hi,

Thank you for posting your concern. It could be that some system files are already corrupted or system configuration are not configured properly. To help you with this, please answer the following questions below:

• What is the build version of Windows that you are using? To check it, type in
  winver on Search bar and hit Ok.
• When did this issue occur?
• Are you getting any error messages/codes?

Regarding the Internet Explorer concern, you can provide us a screenshot of what exactly is happening to it. Meanwhile, you can perform the following suggested steps:

• See the steps on this link on how to connect printer and troubleshoot if it is not working properly.
  
• If the same issue persists, visit this link for some advanced troubleshooting steps.
  

We'll be waiting for your response.

 

Windows 10 + printer connection

Hi Debbie,

The printer offline status is your printer’s way of telling you that something is wrong with the communication between your computer and your printer, so one of the first things to check is your printer’s connection with your PC. Here are a couple of things
you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

Aside from the above steps, I also suggest that you go through this list of suggestions to fix printer connection
in Windows 10.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

connecting laptop to Office jet G55 printer

Hi Luisa,

To help you with your concern regarding the printer, let me suggest you to contact the manufacturer for the steps on how to connect your printer to your computer. Please follow the steps on how to contact the manufacturer:

• The name of the OEM + “contact information”
• The name of the OEM + “PC support”

Regards.