Windows 10: Printer device mysteriously no longer recognized then strange recovery

Discus and support Printer device mysteriously no longer recognized then strange recovery in Windows 10 Drivers and Hardware to solve the problem; Canon Pixma MX860, multi-printer (print, fax, scan). Was working just fine, connected via USB to my HP laptop running Windows 10 20H2. I printed a... Discussion in 'Windows 10 Drivers and Hardware' started by cytherian, May 4, 2021 at 12:12 PM.

  1. cytherian Win User

    Printer device mysteriously no longer recognized then strange recovery


    Canon Pixma MX860, multi-printer (print, fax, scan). Was working just fine, connected via USB to my HP laptop running Windows 10 20H2. I printed a document. Next, in order to reach for something I removed the USB cable for the printer, then plugged it back in. After that, no online printer detected. I plugged the USB plug into a different USB socket. Then another. Still no printer device, "offline." I restarted the printer. I restarted the laptop. STILL... printer offline. I plug in the USB cable into my spare laptop. Printer recognized! I could print, no problem. So I go back to my other laptop and... no change. "Printer offline." I plugged in a USB mouse and a USB flash memory drive. Both recognized. But the printer? Nothing. So I go into the Devices & Printers and I see the printer device listed. What's strange is that it's listed as Canon MX860 series Fax (Copy 1). If I check the Printer Properties, I find 4 listings -- printer, fax, printer (copy 1), fax (copy 2). This is weird. So I go for broke... I simply delete the device. I unplug the USB cable, then plug it back in. Finally, I hear the Windows audible cue that a device is recognized. The printer reappears. This time it's not "MX860 series Fax (Copy 1)," but now "MX860 series Printer. And there's just 2 entries for properties (printer and fax). This was such a strange experience. Any idea what could've caused this to happen and why a manual removal of the printer device was required?

    :)
     

  2. Printer device mysteriously no longer recognized then strange recovery

    Hello @cytherian,

    Just a thought really. What is the Default Printer set as [ I do NOT have one on here but it will give you an idea ], and have you run the Printers & Scanners Troubleshooter? . . .


    Printer device mysteriously no longer recognized then strange recovery [​IMG]


    I hope this helps.
     
  3. cytherian Win User
    Printer device mysteriously no longer recognized then strange recovery

    Canon Pixma MX860, multi-printer (print, fax, scan). Was working just fine, connected via USB to my HP laptop running Windows 10 20H2. I printed a document. Next, in order to reach for something I removed the USB cable for the printer, then plugged it back in. After that, no online printer detected. I plugged the USB plug into a different USB socket. Then another. Still no printer device, "offline." I restarted the printer. I restarted the laptop. STILL... printer offline.

    I plug in the USB cable into my spare laptop. Printer recognized! I could print, no problem. So I go back to my other laptop and... no change. "Printer offline." I plugged in a USB mouse and a USB flash memory drive. Both recognized. But the printer? Nothing.

    So I go into the Devices & Printers and I see the printer device listed. What's strange is that it's listed as Canon MX860 series Fax (Copy 1). If I check the Printer Properties, I find 4 listings -- printer, fax, printer (copy 1), fax (copy 2). This is weird. So I go for broke... I simply delete the device. I unplug the USB cable, then plug it back in. Finally, I hear the Windows audible cue that a device is recognized. The printer reappears. This time it's not "MX860 series Fax (Copy 1)," but now "MX860 series Printer. And there's just 2 entries for properties (printer and fax). This was such a strange experience.

    Any idea what could've caused this to happen and why a manual removal of the printer device was required?
     
  4. Printer device mysteriously no longer recognized then strange recovery

    usb device not recognized (malfunction) - Printer

    Hope somebody can help a non-techy here.
    I have a canon IX4000 printer, and had been using it without problem. The next day (having touched nothing), I got a USB device not recognized warning, and that it has a malfunction (this is under Windows XP).

    I've tried the following:
    - deinstalling all USB drivers under device manager
    - system restore to several days prior, when I knew the printer was working
    - trying a different USB lead (tested the lead on another device, so know it works)
    - plugged lead into every other available USB port on the computer (front and back).
    - tried plugging it into another computer (comes up with the same malfunction warning)
    - deinstalled the printer drivers, downloaded and reinstalled them.

    Nothing I've tried works. I know the printer functions as I can start it up under service mode and print off test pages without problems, but my computer just won't have it. Could it be a hardware failure, and if not is there anything else I can try that isn't listed above?

    Really grateful to anyone who can reply. *Smile Printer device mysteriously no longer recognized then strange recovery :)
     
    zarathustra2012, May 4, 2021 at 12:17 PM
    #4
Thema:

Printer device mysteriously no longer recognized then strange recovery

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