Windows 10: printer doesn't show up to download scans

Discus and support printer doesn't show up to download scans in Microsoft Windows 10 Store to solve the problem; when trying to download the scanner app my printer doesn't show up.... Discussion in 'Microsoft Windows 10 Store' started by Robbiefpenney, Jan 10, 2020.

  1. printer doesn't show up to download scans


    when trying to download the scanner app my printer doesn't show up.

    :)
     
    Robbiefpenney, Jan 10, 2020
    #1

  2. Printer isn´t working after latest update.

    After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
    3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.
     
    Sigurdur WilliamBrynjarsson, Jan 10, 2020
    #2
  3. slim142 Win User
    Can't "Scan To" from printer. Please help!

    The scenenario is the following:

    We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

    Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

    Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

    Computer C is connected to our wireless security network which is 10.224.4.xxx
    This computer is allowed on the firewall to talk to 10.224.2.xxx

    All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

    I proceeded to install the drivers on all three computers. Here is where the problem comes.

    Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

    Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

    Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

    I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
    At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
    When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

    At this point, Im running out of ideas. Im not even sure where else to go.
     
    slim142, Jan 10, 2020
    #3
  4. AlbertoMA Win User

    printer doesn't show up to download scans

    my 3Dprinter doesn´t appear

    My 3D printer doesn´t appear on when I open 3D builder on the left popup to choose printer.

    Is it need to do any previous step?? I thought It was plug and play. the printer is an UP Plus2 from Tiertime so, it is one of the recommended partners manufaturers. any message of error just doesnçt possible to send the prin.
     
    AlbertoMA, Jan 10, 2020
    #4
Thema:

printer doesn't show up to download scans

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