Windows 10: Printer Driver Unavailable

Discus and support Printer Driver Unavailable in Windows 10 Drivers and Hardware to solve the problem; My HP Notebook, running Win10, won't print to my HP DJ3630 printer anymore. Following the instructions from the Get Help tech support, after several... Discussion in 'Windows 10 Drivers and Hardware' started by EthelJean, Dec 12, 2019.

  1. EthelJean Win User

    Printer Driver Unavailable


    My HP Notebook, running Win10, won't print to my HP DJ3630 printer anymore. Following the instructions from the Get Help tech support, after several other unsuccessful steps, I uninstalled my printer and all drivers & support files. When I went through Settings-Devices-Add A Printer, the computer was able to locate and connect to my printer, but then said the Driver is Unavailable. I am so frustrated and tired of the issues with Win10!!! I'd use my HP Pavilion Laptop running Vista, if I could still get ink for the printer connected to it!!!

    :)
     
    EthelJean, Dec 12, 2019
    #1

  2. printer driver is unavailable

    Hi Robert,

    Thank you for posting your query on Microsoft Community.

    I regret the inconvenience caused to you. We will be glad to assist you with this issue.

    It would be grateful if you can reply to this question in order to assist you further:

    • How exactly did you try to download the drivers?
    • Did you try to check if the printer driver's are shown in the device manager?
    Let's try the following steps and check if it helps:

    Step 1: Run Hardware and device Troubleshooter.

    • Type troubleshooting in the search bar and select it.
    • Select View all on the top left corner.
    • Click Hardware and device
      troubleshooter.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.
    Step 2: I suggest you to visit the manufacturer website of the printer and download and install the latest drivers and check if it helps.

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Dec 12, 2019
    #2
  3. printer driver unavailable

    Hello Chris,

    The error that you received might be due to the incompatibility of the driver or the driver has been corrupted. To help you out with your concern, we suggest that you install the driver in compatibility mode and check if the issue persists. You may refer
    to the steps provided by Vinodh_Kumar V on January 16, 2016 which can be found on this
    thread.

    Let us know the outcome and if you need further assistance.
     
    Stephanie Sal, Dec 12, 2019
    #3
  4. Rhina Vib Win User

    Printer Driver Unavailable

    Driver unavailable for my Epson XP-640 printer

    Hi Mike,

    When you are getting the error message saying your "Driver is unavailable." when using your printer in Windows 10, it is possible that this is because of incompatible or incorrect drivers.

    For us to better assist you with this concern, we need to ask a few questions:

    • Were there any changes made prior to this issue?
    • Do you get the same issue when using other printers?
    • What troubleshooting steps have you tried so far?

    To help resolve the issue, you can refer to the information and steps provided in

    Sayan_Ghosh
    's post on this
    link
    .

    Looking forward to your reply.

    Thank you.
     
    Rhina Vib, Dec 12, 2019
    #4
Thema:

Printer Driver Unavailable

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