Windows 10: Printer driver won't install

I just reset Windows 10 64bit on my Lenovo Yoga; when I go to install the two printers a Brother and a Canon, both show this error during the install:





I have made numerous efforts at troubleshooting including a couple of hours with Brother support service; did a "clean" install; made sure many other settings were not interfering, etc; no luck. The same message comes up for both printers which makes it seem to be a Windows issue, not a printer issue.


Thank you

:)

 

Virtual Pdf Printer Driver Won't install and Fixes won't work

You might be able, if needed, to get the old version, here at oldapps web site (disclaimer: I do not vouch for this site... check any and downloads with your fav malware/antivirus apps): Old Version of PrimoPDF for Windows XP

PrimoPDF forums are down it seems... however, I found this at PCReview forums, quote from "Unable to Install "Software" Printers":

Same solution on MSDN thread, "cannot install printer driver in XP Embedded":

 

Virtual Pdf Printer Driver Won't install and Fixes won't work

Been having issues installing PrimoPDF on my system (Windows XP SP3) following a total reinstall of Windows XP SP3 - never had an issue before installing it. (Ironicly, I had to do the total reinstall of WinXP due to a real printer not instaling properly!)

I am currently getting the 1797 error, (and in safe mode I got 1722,)

I have tried every possible fix I could find on line - I reinsalled window's installer, I cleared the registry and old files, I tried a clean boot, I tried safe mode, etc.

I'm stumped actually on this one. I don't feel up to reinstalling WinXP and my system drivers again.

Any suggestions?

Now the funny thing is, in the add printer section, the virual port for the PrimoPDF does show up.

 

I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

Hi Donna,

Thank you for posting in Microsoft Community.

• Have you installed all pending Windows and driver updates?
• Did you make any changes to your computer prior to this issue?

I suggest you to refer the link below and perform the troubleshooting steps suggested.

Solved: Printer Offline and HP Support for Windows 10 won't come up - HP Support Community - 5323205


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks