Windows 10: printer driver

Discus and support printer driver in Windows 10 Drivers and Hardware to solve the problem; I have a HP 4500 printer and all was fine for years. Now the computer says printer driver unavailable? Please help. Lots of medical that I need to make... Discussion in 'Windows 10 Drivers and Hardware' started by xbox1x1, Mar 18, 2020.

  1. xbox1x1 Win User

    printer driver


    I have a HP 4500 printer and all was fine for years. Now the computer says printer driver unavailable? Please help. Lots of medical that I need to make copies of. THANKS!

    :)
     
    xbox1x1, Mar 18, 2020
    #1

  2. printer driver is unavailable

    Hi Robert,

    Thank you for posting your query on Microsoft Community.

    I regret the inconvenience caused to you. We will be glad to assist you with this issue.

    It would be grateful if you can reply to this question in order to assist you further:

    • How exactly did you try to download the drivers?
    • Did you try to check if the printer driver's are shown in the device manager?
    Let's try the following steps and check if it helps:

    Step 1: Run Hardware and device Troubleshooter.

    • Type troubleshooting in the search bar and select it.
    • Select View all on the top left corner.
    • Click Hardware and device
      troubleshooter.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.
    Step 2: I suggest you to visit the manufacturer website of the printer and download and install the latest drivers and check if it helps.

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Mar 18, 2020
    #2
  3. Argel Obm Win User
    printer driver

    Hi Catherine,

    We need to clarify a few things first for us to better understand your printer concern. Kindly answer the following:

    • Are you having an issue using your printer or downloading the driver for your printer?
    • If you're having an issue downloading the driver for your printer, can you please tell us how do you download the its driver? Kindly provide us the step-by-step process on how you do it.
    • Are you encountering an error message when you attempt to download the driver for your printer? We strongly recommend that you post a screenshot of the issue here for us to further investigate your concern.
    • If the issue is with the printer itself, are you having a problem in printing or scanning? What is happening when you attempt to print or scan?
     
    Argel Obm, Mar 18, 2020
    #3
  4. printer driver

    Unable to remove a printer gone in "Unspecified" group

    An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
    uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

    • Press Windows key + R.
    • Type devmgmt.msc and press enter.
    • Locate the printer driver and uninstall it.
    • Restart the computer.

    Keep us posted.
     
    Michael Gall, Mar 18, 2020
    #4
Thema:

printer driver

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